Reviews (16)
Great work!
Mark and his crew are fantastic and professional. His quote was fair and among the best value when comparison shopping. We got exactly what he promised and more. There was no nickel and dimeing. Look forward to hiring them again.
Very professional company, on time, stands behind their product, guarantees their work. Will use them in the future again.
Excellent
We got 2 AC and 2 furnace installed. Mark and his team was very professional and finished job in time with excellent quality. Mark also accommodated our request to add gas line . We are extremely pleased with work. Highly recommend.
Doesn’t do what he promises
This Company is highly competent on what they do. Responsive in timely manner. They explain to you all options and lay down the plan exactly what they will do. I called them and explained to them my situation that we have a 4 months old baby in the house and it was 95 degree that day. They showed up the same day, got the parts the 2nd day, and installed a complete AC unit 10 years warranty. Our house was with no air just for one day. You can't put a price on such response and good work. We love desert In Alaska and will recommend to all our contacts.
This is my second experience with Desert in Alaska. They have completed jobs at my home and restaurant. I highly recommend them. They are professional, flexible and provide high quality work in a timely manner. Both jobs went very smoothly and they did everything they promised to do. Thank you Desert in Alaska!
Desert in Alaska are always there for you when you need them. Their service, quality and professionalism is #1. They are also reliable and honest .
Very good and clean work. They are professionals and experts, they are very honest I would recommend this company for everyone, you won’t regret your choice picking desert in Alaska heating and cooling.
Very professional and sensitive to the customers needs, they are very knowledgeable of the trade and the code requirements. I would reccomend them with great confidence
Highly recommended! They did a great job on changing my heater and ac unit and worked in a timely and efficient manner. My family has used them for 12 years and they’ve never disappointed!
Great compnay. They really know what they are doing. They have done my work for more then 15 years.
Liars and scammers! This "company" sent out a worker who tried to tell me that the error light on my furnace meant normal operation. At this point he tries to leave saying he fixed the issue by moving a curtain in my bedroom. It was obvious he had no clue what he was doing and wanted to leave asap, so we made arrangements for him to come back with an expert in a couple of days. When they returned I was told it would cost $400 for a warranty job, after he was speaking Arabic while discussing the numbers which made me very uncomfortable. I spoke with a distributor in the business and when i mentioned this company name he said they were notorious for this kind of shady activity.
We got our furnace done at work. We have had nothing but problems ever since. Today we had another company come out and inspect the furnace. There are multiple leaks, leaking carbon monoxide, wires are wrong, and many many more problems. They did an awful job, I would not recommend this company at all.
Do not use this company. They are liars. They make a lot of promises about doing the work and then when you try to call them back they refuse to hang up the phone. Dont let them scam you like they scammed me.