Reviews (83)
The professionalism, value and courtesy of Harold and the company made up for the initial scheduling issues. Most companies do not want to show you how to maintain your systems, this was not the case with Harold. Arrow has earned my business. I will be referring them to all my family and friends.
Very professional I will recommend them.
Called close to end of day not expecting to get service right away. Very satisfied, the service guy showed up in 30 mins took his time and fixed the issue and cleaned the unit. Definitely will use again.
Kirk is very professional and did such a good job! Thank you!
I love this business! It represents everything a professional business should be! The time they said they would be at my home, they were there! The gentleman was kind, polite, very knowledgeable and explained each step what he was doing and why! He respected my home, offering to wear footies over his work shoes! He worked quickly and neatly cleaning up behind himself. I highly recommend this company to anyone seeking good quality professional service!
Extremely professional, competent, and timely. This is a rare combination of traits in service businesses. This will be the first call I make next time I need repairs.
Very professional, reasonable and a very very good job we recommend them to anyone
The worker that came out was very professional and informative. I feel very comfortable with him in my home as a single woman he even let me know about other things that I need done and when I call they were right on time I thank the worker so much because he was a very professional and informative. This is not a paid review this is my personal experience with this company
Contacted Arrow when I noticed heat had stopped working overnight. Arrived on time replaced fan, cleaned dust out of and around furnace he also replaced my old filter. Same day service, professional, informative and very knowledgeable will most definitely use again.
I had an AWESOME experience!!! The technician was very professional and very knowledgeable of the problem I was having and took the time to explain and show me what was actually going on with my furnace. I highly recommend Arrow-Therm for all your heating and cooling needs.
They were kind, professional, and on time. They solved the issue quickly. They give me tips as to how to improve my heating system, but with no pressure to buy any extra services. I really couldn’t ask for more. This will be my go to HVAC company.
Great service
Same day response. Very courteous, knowledgeable & professional. Our furnace issue was fixed quickly & efficiently.
A blessing from heaven
The technician arrived on time and fixed my furnace in less than 30 minutes. He was courteous and informative. I will definitely recommend this company to family and friends.
Technician Kirk was professional and knowledgeable.He found the issue quickly ordered parts returned the next day install was smooth he also suggested preventative maintenance measures
On time explained the problem and the cost was fair
An excellent job was done. While working, he explained what he was doing and why. All my questions were answered and he made some recommendations for keeping the equipment working well.
Great Quality Work And Professional
I was nervous about the bill as I didn't know what was wrong with my furnace. Mr. Harold Kirkland was the technician he was very professional and thorough. Lucky for me He took his time and found what could've been a costly problem. A problem that was not easily found and did not cost me an arm and leg. I will use this company from now on .I'm more than satisfied with the caring treatment I received today.