Reviews (100)
Very responsive to repair needs and the techs, e.g., Ian Macdonald are professional and knowledgeable.
Charlie the Technician was professional and courteous. He also was efficient and explained the testing parameters.
Great Company with outstanding customer service!
Very happy, polite, informative, Answered all our questions.
The responsiveness, professionalism and service excellence displayed by the company and most especially all three of the technicians who worked swiftly, neatly and most congenially on this emergency, after-hours job was outstanding and most appreciated!!
Employee was very courteous. He took time to explain everything he did and his recommendations. Seemed very knowledgeable. Very satisfied.
Used for AC repair. They setup an appointment for the same day, technician came on time, repaired the issue quickly
I made the appointment on Wednesday. John Long came on Friday and diagnosed the problem. On Saturday, Jacob Hartung came to make the repair and to explain the replacement part that would solve the problem. However, Jacob gave us a fix that will at least get us through the hot months. They were both knowledgeable and we felt confident that we got excellent service by competent technicians. They were on time and professional.
Charles was excellent. Very professional, polite. Explained everything.
Service technician was punctual, extremely polite and gave detailed information about the service provided.
We used them for years. Never have I experienced any type of fear tactics like I experienced this past March. They lied to us and told us we had cracks on both our furnaces and that we were in danger of carbon monoxide poisoning. While these are older furnaces, anyone who knows anything about furnaces knows that an 80 efficiency furnace would turn off before having a carbon monoxide leak. I had to request them to send the pictures and when they did, I asked management to tell me exactly where the crack was and once pushing them, they couldn’t see it in one furnace, and it was barely visible in the other and admitted it wouldn’t cause a leak. It makes me very sad to see this type of fear tactics. Luckily my husband worked as an engineer at Honeywell, and could definitely recognize it. I worry about all the people they could have scammed this past year just because inflation and warm winter had such an affect on their business. If someone tells you that you’re in danger of having a carbon monoxide leak make them tell you exactly how that would happen with your specific furnace and do your research. Giving two stars and not one because they were good in the past :( My hope is they get better again.
A/C maintenance visit, they were on time and the tech was very good. They are keeping my old condenser working very well. I have been using Sun for all my HVAC needs and they have always been excellent.
General seasonal maintenance. Charlie was professional, helpful, and quick with his work. Appreciated his help and making sure our A/C was in prime shape!
Ash was very meticulous and knowledgeable; He did an excellent job.
Charlie was the service technician and he did a tremendous job. Also, I’m thankful for Joseph who got me the right service. When I called the office I was pointed in the wrong direction, but after reaching out to Joseph, he took care of it.
Charles did a great job Very pleased
Once a year Sun inspects my furnace and air conditioning. I’m very pleased with their service.
We were satisfied with this service. Will use it again. Barbara J Weathers
He was timely, professional and knowledgeable, a great representative of your team.
Excellent representative of Sun Htg. Helpful, knowledgeable, clean and fast.