Reviews (88)
Called for emergency service on a Saturday. They were able to promptly fix the problem. Have good prevention tips too.
John was friendly, polite and knowledgeable.
Great professional service. Text communication was the best.
This company is as good as all these reviews suggest. My furnace wouldn't turn on and I had been dealing with another HVAC company sent by my home warranty company. After a lot of frustration, I found Fry online myself and, after reading these reviews, called on a Monday morning to check availability. Literally that afternoon, Adam -- a fantastic, polite, and knowledgeable technician -- was at my house diagnosing the issue. The issue was the circuit board, but given that my furnace was 23 years old, I opted to replace the entire unit. Adam said they could replace it Tuesday morning -- literally the next day! Adam and another technician named Tom, who was also extremely professional and polite, installed it Tuesday morning. Unbelievable service. Amber, the person in the office when you call, is equally helpful and polite. Incredible professionals -- just imagine if all HVAC companies were like this...I rarely, if ever, leave reviews. But this company was incredible. ADDITION 1 year later -- I have used Frye several times since this review (above), and they've been terrific. I've especially like to call out Jennifer Shoupe, the office administrator, as one of the most responsive, respectful, and knowledgeable front office folks I've worked with. Very impressive.
I love Fry Heating and Cooling! I had my furnace replaced last fall by Chris Huerta 5 stars and now just got a new central air system installed. One of the very best things about Fry is how happy and friendly their workers are. I chose Fry because of Amber who was so much fun on the phone! The guys are great too! Daniel, Connor, and Cole came out to do the AC and were so much fun and busy too. They worked so hard to do this install perfectly. I highly recommend Fry. So glad I found them online.
The team from HIVAC was very profesional. Conner was able to diagnose the problem and get to work immediately. overall very satisfied with the work done.
Daniel doing good job but I'm confused, is the heater in a laundry room suppose to make a noise?
Mark was very efficient, knew what was going on quickly and fixed the issue promptly. As above, would use again without hesitation. Both services we've had with Fry have been excellent.
Shawn did great!
Wow, perhaps the best home appliance repair ever. Daniel was on time, friendly, went through things in a systematic manner and explained exactly what he was looking for, how things worked or were supposed to work. He found the problem, fixed it quickly and charged what I considered a very reasonable fee for a same day Saturday service call. I would 100% use Fry again for home repairs and Daniel represents your company very well.
Mark did great job, fast response. Very pleased!
Shawn was very knowledgeable about my repair problem and he repaired it properly.
Very nice explained what he was doing so I understood. Prompt and professional
Larry Millinger was very knowledgeable and professional and went the extra step to ensure a quality job.
Was prompt and professional and knew just what I needed.
Tom and his coworkers were great! Friendly people who take pride in their work. Installed on short notice too, just in time for the cold weather.
Excellent service. Very quick to respond. Super pleasant on the phone. Very professional and informative during the service.
Tom and Matt arrived in time and worked diligently to uninstall the old furnace and install the new one. Our furnace is located deep in a crawl space which made for a challenging install. However, the team executed it well and stayed late to clean up the job site. We are very happy.
Good people. Timely, polite, efficient.
Austin did great explaining things to me . He is very knowledgeable. Very kind . Great job Austin 👏