Reviews (50)
Called to let us know they were on their way. Arrived well within stated time frame.I'm always impressed that they work from the moment they arrive until the job is complete. Very experienced. They know just what to do and do it. Personally I've been a customer of theirs for over 50 years (yeah I'm an old guy). My family before me. Through the generations they remain our go to plumbers.
toilet and urinal and faucet repairs in school and convent. good follow up and follow through. very satisfied.
My family have used Trethewey for at least 50 years. They are dependable and do great work.
Excellent service and reasonably priced.
TBros is always very responsive and very professional, they care! They do great work and we will continue to use them for our plumbing needs!
Heard a loud noise on a Sunday night and found that the water heater was leaking. Called TBros, explained the issue to the person answering, and received a call-back right away from Bob who made sure we had everything set up so we could at least have cold water. Next morning, at 7:30 am, I got a call that a plumber was on his way. 2 hours later everything was fixed! These folks give absolutely the best service one could want. Friendly, polite, patient with questions, and absolutely competent. And the price was completely reasonable.
Excellent response time
Learned about them on this old house.
Highly professional and customer oriented. I recommend this company to my relatives and friends.
Ken was great with our new plumbing in kitchen. Very polite, respectful Always recommend Tbros 👌
Very professional.. excellent service
Excellent workmanship, very professional and courteous, never had a problem with them!
A HUGE shout out to TBROS for becoming my FIRST GO TO for plumbing services ! After many years of struggling with my personal plumbing for setting up service calls.... i turned to TBROS- the FRONT END STAFF just SUPERB ... they scheduled a time and date that was convenient and EASY and more importantly stayed to the their time-frame. The MASTER PLUMBER was SUPERB, understood the work involved and was seamless in completing the service call. Thank you EVERYONE ; shout to to MASTER PLUMBER KEN and Team for a job well done !
I had a great experience with Chris from TBros today. He was professional, courteous, and easy to get on with as we dealt with a few issues at my apartment. It was a hot day, but Chris didn't miss a beat. He fixed all my issues, diagnosed new ones he found, and tested everything afterwards to ensure there were no leaks and everything was working properly. It was a great experience and I highly recommend Chris and TBros.
T Bros sent out the Drain Stars for a toilet issue. The guys came out in good time and were very professional and worked very efficiently. They explained what they were doing every step of the way and kept us informed on cost and options. The bill was reasonable and we were very happy with their work. Thank you.
I contacted Trethewey Bros. As I need a new boiler and was also interested In a new hot water heater. Brian ca.me out on. 5/19. Today is 6/7. I was told by Brian that he would write up the estimate and email it. I have since left Brian a voice mail,called and spoke with receptionist twice,one older sounding woman said he is very busy,next younger sounding woman said he was out sick. She went and looked on his desk,said estimate was not done and asked if I still wanted it?? Why would I have this man come into my home top to bottom and not want the estimat? She confirmed my email,but still nothing.Trethewey Bros is a company I have used several times for my home as well as my brother's home who I dealt with his matters. I am completely disappointed in the lack of professionalism by this company. Being out or busy does not negate providing the consumer with a promised estimate after 3 weeks
Eddy from TBros came out to our home today in Jamaica Plain Ma. He did a wonderfully job. He was professional, timely, and transparent about the work he did to fix our plumbing issues. I really appreciate that their team has wonderful lines of communication and he was able to take a look at a past issue we had, which he put in to be repaired at a later date. I am very pleased with his professionalism. TBros is the way to go!
Paul and John came to my home to connect my kitchen plumbing, installed the faucet and garbage disposal. They work great as a team. They were on time, very pleasant, courteous and efficient. I would definitely recommend TBros to anyone.
Wish there was an option for 0 stars. They had originally installed a new hot water heater last year and I was running into issues every other day where the pilot light was going out. After having to manually reset the pilot light every other day to have a warm shower and having the Trethewey Brothers team come out multiple times to try to resolve the issue, we got nowhere. I wasted hundreds of dollars replacing parts and 20+ calls to Trethewey Brothers with no response. I had to resort to using a different company who solved the problem immediately (which Trethewey Brothers couldn't identify after multiple visits). Would not recommend Trethewey Brothers to even my worst enemy. Call someone else if you need help!
I had a tankless water heater installed. The TBROS crew, led by Brandon, did a great job with the installation, they were professional, courteous, responsive and the end result looks and functions very well. And Brandon came back promptly the next morning to finish a small item. Terrific experience so far.