Reviews (100)
Robert came out and quickly diagnosed what my issue was. Thanks for the help
Just finished a wonderful experience with hvac technician Tim. What an informative and delightful man. Told me exactly what I needed and gave me wonderful advice and tips. Thank you Tim. Thank you Sila
I had an issue with my central a/c that I was unable to resolve. Nick came to my home on time and prepared to get to work. He was quick to discover and rectify the problem. He was also very friendly and came across as a very good representative of Sila. Good job!
I posted a 5 star review on google a few months back as I had my entire ac system replaced on all 3 levels of my house. Let's just say it was extremely costly as one would expect. Paid in full and what do you think happens when I turn the system on...that's right, its cooling the highest level in my house the absolute extreme coldness (58) and the temperature wasn't set to go below 74! My guests that night were freezing and I was so embarrassed at the occurrence. My husband and I just spent multiple thousands of dollars on this new high efficiency system and once turned on it simply failed. The technician that was sent out told me that it was a control panel malfunction and I had to wait an additional 3 days to keep turning my ac on and off to make sure that my coils don't freeze ( an issue that I guess the company didn't care to worry about) just about every 3 hours! Fast forward to the replacement of the control panel and everything is assured except the temperature on my third floor yet another night plummets to 58 degrees F. When I called the company yet again, I was told that there was yet another problem with how the system was installed and according to 'Brandon' that the company had to prioritize to clients of which had no a/c as to clients that had some. After paying over $42k, I would think that the company should give to priority to customers who've already paid for their services.
Here was a defective part in the Condenser. The part was replaced quickly. Mike Milisi was professional, and committed to our satisfaction. Part replaced, and install completed on time and with a smile. Can’t ask for more!
Tim, our service professional was outstanding. He was on time, very knowledgeable, very patient and easy to work with. He did the work successfully and in a timely manner and was very careful in maintaining the cleanliness of our home. He is a great ambassador for the Sila Co.
The company came well recommended If there was a negative 5 star review, I would have given that. We were overcharged- $1,000 service call. ZERO RESULTS ! AC STILL NOT WORKING WE HAVE BEEN CHASING THE TECHNICIAN AND THE INFORMATION PROMISED SINCE LAST SUMMER ABSOLUTELY UNBELIEVABLY BAD !
Our technician was incredible. He has been with the company for many many years and he knew exactly what he was doing. I highly recommend them.
Tim was an excellent professional. He answered all my questions in term’s I could understand. He respected my home as if it was his own.
The technician,Jim was a real nice guy.on time,no nonsense,knew his business.fairly priced
We are recent Sila users and had two very large projects with the firm. ROY, the plumber was excellent and easily identified that we had a much larger issue than merely a clogged sink-he worked carefully replacing a corroded sewer line, and coordinated the thoughtful re-installation of a portion of our delicate wood floor with a Sila recommended carpenter and his talented son! The second project encompassed the installation of a new heat pump/AC system (with upgraded thermostats) a redo of crushed older ducts, new returns and registers and we cannot say enough about HERNAN who worked tirelessly, professionally and so extraordinarily respectfully for the duration of the work. Each experience with the installers as well as the walk-thru with STEVE on HVAC was excellent as they answered many questions along the way and kept us informed of the process. I commend Sila for having made such hires and hope they will be recognized accordingly. Finally, the Senior Project Manger, Sam and Field Supervisor, Brendan spent time with us and checked in every day to make sure some of the unexpected initial snags were corrected to our satisfaction.
Awesome company with excellent technician. I had Dave H. at my house for an hvac install. He was very professional and knowledgeable. He answered all my questions and any concerns I had at the time. I highly recommend Dave for any of your hvac needs. Thank you!!!
Always efficient and knowledgeable They come check our heating system and then our air conditioner in the spring
Our technician, Helder Semedo arrived on time, was very pleasant, efficient and knowledgeable. Quality service!
Sila has definitely come through for me at times when I really needed them! The customer service staff are exceptional and the technicians are very professional. So glad i discovered this HVAC company.
This company has been great from start to finish. Very professional and we couldn't be happier. The technician, Tim Whalen, came out today for maintenance, and once again... everything was super professional! System has worked w.out a hitch.
This was our 3rd time using Sila and this time to replace the heat exchanger. The other 2x was to replace aging AC handler units. Each time they have been very responsive in diagnosing the day of the call and the repair happens and is completed the following day! They definitely provide quality, professional and very efficient service. We would definitely recommend!
Greg from SILA went above and beyond good service. Showed me what to look for in the upcoming months and gave us some great preventive maintenance tips going forward. Excellent service
Ryan came out to my home and diagnosed my problem within minutes. His level of professionalism and knowledge is unmatched. Very respectful and transparent. Communication was great. Thank you Ryan!
Had a new heating system put in two years ago by Solar, The team was absolutely professional. Two years later they have been coming in to do the yearly service maintenance and as usual very professional. Ryan Love has been my servicing person, he’s very pleasant and professional, Thank you to the entire team, I could add 5 more stars , great job Sila I totally recommend, this company