Reviews (9)
After I drained the 18 inches of water from my basement from a sump failure Wayne stepped in & 1st resuscitated my gas furnace and then literally rebuilt my water heater (which most would have immediately declared DOA). Wayne saved me from a very large expense at a tough time simply because he cares equally for all those lucky enough to call him for Heating & Cooling service & repair. Do yourself a favor !!
Excellent customer service!
I chose this company based on their location. They are located in the same town that I live in. I called and I left a message trying to set up an appointment to have them take a look at my furnace. It took a few days, but eventually I did get a call back and he set up a time to come out on either Thursday or Friday of the same week. Thursday came no call no show, Friday came no call no show so I left a message on their voicemail asking when we were going to reschedule and they did not return my call. I called two other times and then both messages asked that he please give me a call back and let me know if this was something he was not going to do as a courtesy so I could find somebody else instead of waiting on him. He never called back. I just don’t understand how companies can operate like this, no professionalism at all, and no consideration for their customers.
Fantastic and courteous service
I started using Mr. Wayne Masse for oil about 6 or more years ago and been using Mr. Masse ever since and he has done multiple jobs for me Cleaned Furnace, Fixed my Heating system, Air conditioner, and i have recommended him to friends and family
Best price for home heating oil!
The service is wonderful Wayne is the best !
Have been using Mr. Masse for years and he is excellent for both service and delivery!
Was referred by a friend. Mr. Masse quickly worked me into his schedule and provided top-notch, quality service. Will be the first call I make for future problems.