Reviews (33)
I would recommend this company to anyone! I had a unique situation with a heater that is no longer supported by the manufacturer and they went above and beyond to get it repaired! They stuck with me through the frustration of not being able to get support from the company even though they and I tried to reach out to them. Through it all and multiple visits they did a great job and kept the price reasonable. I cant say enough good things about this company! They will be my go-to company from now on... but next time I will most likely have them replace that heater instead of trying to repair it.
Fast and fantastic service. The office manager is helpful and flexible when I needed to change my appointment a couple time. My heater now sounds great, I should have called for their help a long time ago!
Excellent service for our heater at a fair price, and a veteran-owned business! Especially if you need emergency service, I highly recommend contacting them.
great service called for an emergency visit, and they came to accommodate me and get my system back up and running in the same visit. friendly, and professional as well as informative as to what was going on and what they were doing to fix my problem. I would recommend them as well as use them again in the future.
Steve Sr. And Jr, we're very professional. Great service and great price!!!
We called with a furnace problem and he was here to help within the hour. Very nice and knowledgeable. Happy we chose to work with this company!
Saved me on a COLDDDDDD night when my boiler stopped functioning! Polite and friendly, I could not be more pleased with the service I received today from Ray and Melissa. I will be back again for sure (hopefully not too soon ;) ) and am recommending this company to my friends!!!!
We called on a Monday, they came between the time that they stated. They were very professional and did a great job. Our heat wouldn’t go above 59. They reset our thermostat and cleaned our sensor which was the problem. They were in and out within 20-30 minutes. They were polite and all Covid protocols were observed. Definitely use them again. Thank you.
Our gas furnace stopped working on a Saturday. I needed someone to come diagnose and fix my furnace. They came to my house and diagnosed the issue in less than 2 hours. They observed all the COVID protocols, were very nice and professional and explained that they needed to order a part and we would not have heat for a couple days. I had expected this and understood the issue/problem. Parts are needed and with COVID it takes time to get the parts. They seemed genuinely sorry for our inconvenience and the office was in contact with us multiple times to update us and check on us, even offering to drop off a space heater for us. The moment the part was delivered, they were at my house installing the part, checking that the heat was working and taking care of business. I will be using Top Mechanical for my yearly HVAC checkups from now on. Cannot say enough good things about them. Love supporting a local family owned business.
I tried to get a quote from Top Mechanical Service and was told there would be an 120 charge just to receive a quote. I’m looking to switch my old oil furnace to gas. I saw a post online on how COVID is hitting them hard. So I figured I’ll give them a chance but paying 120 dollars for chance to do business with them is not the way to gain customers. I have multiple companies coming for free to give estimates. I understand time is money but I’m not paying someone to come and win me over.
Everyone I dealt with at Top Mechanical went out of their way to help. From Melissa in the office to Stephen out on the road, the whole operation is top notch
I highly recommend Top Mechanical Service. I had a problem with my heating system and they responded vey quickly. Steve is very professional and honest. He fixed the problem and did not try to sell me more than I needed.
After a initial mix up with the office (they wrote down the wrong type of fuel and therefore had to reschedule), Steve and Steve Jr. came out and really did a great job. We're in a new house and Steve gave me a great overview of my HVAC system with plenty of pointers.
They were awesome. Came in a timely manner and figured out problem with boiler quickly. Very reasonably priced. I would recommend this company to anyone.
Very responsive to an emergency service call. Immediately diagnosed and repaired the issue and went the extra mile to double check for any after effects. Will use this contractor again 100%.
Very happy with the work done to fix my central air! In the middle of summer, my air stopped working and I was very upset! Top Mechanical was able to come out the very next day and fix everything. I felt very comfortable with his diagnosis of the problem and the fix. It's working like a charm now and I couldn't be happier. 5 star service rating from a happy customer over here!
Top Mechanical communication is top notch. They a very responsive to your needs and always willing to get the job done and done right. I have dealt with many HVAC contractors and Top Mechanical is at the very top of my list. I would recommend them before anyone else.
$120 for estimate on a vacant property because of COVID risk. As a essential worker we didn’t ask anything extra to serve people DURING the pandemic because we’re part of this community in good days and bad days.
Came quick and was professional.
Steve from Top Mechanical Service was punctual, professional and was totally informative . My experience was marvelous and I would recommend Top Mechanical Service to all of my family , friends and business associates. Thanks a million Steve for solving my home leaking water pipes situation.....