Reviews (100)
Mike #752 was great! He was knowledgeable, respectful and efficient. He quickly repaired the AC unit for so much less than expected especially when another company recommended replacement! Very pleased with service and thankful to have working AC.
Tech 756, Sean, was awesome, in helping to replace a furnace's primary control and other oil components on an oil tank. Thanks, Sir Sean! And thank you, Sir Custos (the FSS).
Still a fantastic organization they're small with an eye for detail. Customer service is always prompt ready and willing to resolve any concerns. Here's to another 30 years together.
Your service tech Anthony was a breath of fresh air. On time, personable, professional, and competent. Best experience I have had with Petro to date!
Good service and prices!
I love the fact that the price is affordable! Service is always on time.
I have been using Petro for 15 years. They are the best company I have ever worked with for ANY type of service!!! They are an amazing company with the most wonderful, friendly employees!
I give Petro service -1- stars because that is the lowest possible rating. . If I could give negative stars I would. i have had no heat for 5 days in January. The technician who came was very nice but had no parts. The company had no parts on hand. The distributor did not open for another 48 hours (This happened on Friday night.) No one can say when the part will come in and they will not give us the identification of the actual part so we can order it. . We have been on hold over the course of the intervening days for hours. No one with authority calls us back. On the occasion of our one call back, the number did not pick up and did not accept voicemail . Be very careful of the so called service plan of Petro company if you actually want service.
Outstanding customer service and great professional demeanor! I definitely recommend PETRO Home Services!!!
They provide great service
Always delivers on schedule and I have worked with to replace a furnace in the past on a home I sold. All work satisfactory.
I went from cold to pleasant and warm Thank you, Petro!
Petro has always been available at every time I’ve called and has responded quickly to my needs
It's so expensive I can't afford it. Every oil delivery, I get a bill that's over $1000. I have no gage on the oil tank so I just go along with the total petro provides. I went on the smart pay plan which is $400 a month. I am going to do over my heating system so I no longer have to use oil. It's just not practical.
I have never had a negative experience with Petro. I'm happy with my service!
GHETTO STAFF WHO ANSWERED PHONE AND RUDE - CALL SOME OTHER COMPANY THEY DONT WANT MONEY. THEY DONT BEED ANYMORE MONEY. CALL SOMEONE ELSE!
JUST CALLED AND GOT TREATED TEALLY DISGUSTING! MOVE ON AND CALL SOMEONE ELSE
My equipment was installed in 2012 and I have had to replace a zone valve twice. Why is that??
Hopefully Joe Biden don’t start taxing propane like everything else. Petro got it for the lo.
The set up was easy... too early to give a review, but so far so good. We have only had a tech make one delivery. But I do expect good service, so I will inspect what is expected, stay tuned.....