Reviews (17)
Glenn was great! Came quickly and gave a fair estimate on our AC.
They are quick to respond and are timely and fairly priced.
I never got a response back. After 2 days of waiting I called another company and they came out that same day and fixed it.
Glen was professional, prompt, and was able to solve my problem in one visit. Highly recommended to anyone in need of A/C repair.
Very responsive, honest, and easy to work with.
We started using Glen about a decade ago, because he was listed as a favorite by the prior owner of our home. He always does great work and has promptly shown up when our heat pump had issues and it was boiling hot or freezing cold outside. Occasionally one of his employees will come out instead, but they've all been great to work with. He just replaced our air handler and installed a whole house dehumidifier (because I’ve given up with the Annapolis humidity - ha). Great work. We’re very happy as usual. Highly recommend.
Very fair pricing, much better than anyone else around. Was very thorough and able to diagnosed the problem quickly. Trust worthy - Will definitely use again.
They installed new AC and heat pump 6 months prior to my purchase of my house. Emergency heat kept coming on and it would not stop running. Took 6 months to get service, I had a warranty. They said they couldn't find a problem and put a new thermostat in. I had to hire a separate company to find out what was wrong. The refrigerant lines were not upgraded when the new unit was installed. I was finally able to get them to come fix it. They ran the COPPER REFRIGERANT LINES along the CEILING, on the INTERIOR OF MY WALLS. From the heat pump, down a hall, into a bedroom, around it then down the wall, under a window and through a hole that was drilled to the outside unit. My complaint was answered with "just slap some molding on it" so I have been stuck with it because I am unable to afford what it would cost to have it done correctly.
We have been working with Brumwell for years and really appreciate the service they provide. They do semi-annual maintenance on the HVAC at 2 properties and have serviced our units as needed. Glenn Brumwell is always responsive, particularly in time-sensitive situations, he is professional and a pleasure to work with. I highly recommend Brumwell for good quality service.
Glen came out right away fixed our ac in 20 min great price great service honest people it was just a small fix he could have charged us for other stuff but he's a great guy
Our air conditioning stopped working. We call Brumwell in the morning, and the technician was at our house around 4:00 P.M. The tech diagnosed and repaired the problem quickly. He also reduced our bill because the job was not as difficult as estimated. Great job Brumwell! We highly recommend the service!
Our HVAC unit stopped cooling sometime in the night or morning. The outside fan was not running and we suspected a bad capacitor. We called in the late morning for a service appointment. Mr. Brumwell arrived the same day in the afternoon, confirmed the bad capacitor, replaced the capacitor and had the system running in about 15 minutes. A big hat tip to Mr. Brumwell and his company. We look forward to doing more business with Mr. Brumwell and his company.
Glen is amazing. Here right away, new system up and running within a couple of days. Very affordable and upfront. Thank You
Glen has consistently been very helpful and they've made multiple repairs to my HVAC system. Great service!!
***!!!AVOID BRUMWELL'S at ALL COSTS! THEY WILL WASTE YOUR TIME!!!*** I had an appointment with this company to fix my AC. They rescheduled it 3 times. When they finally arrived, they did not fix the AC completely (I have Freon leaking). My AC worked for a week while they said they'd come back to fix it completely, as apparently they have more important customers. They sent a text saying they'd be here on May 31st...I get a text two days prior saying now it will be the 2nd of June, then 5 minutes after that I get told it will be the 9th of June. I have screen captures of allllll the texts they sent rescheduling me! I finally got sick of them tossing me around and went with Supreme LLC to come fix my AC promptly.
Thank you Glenn for working with us on a needed part. Got us up and running before the holiday. We recommend this company for AC/heating repairs. Sam Speesler
The technician was knowledgeable and helpful, and the price was reasonable. I hope I don't have problems with my HVAC in the future, but I will call Brumwell's again if I do.