Reviews (100)
Tommy is our service person and he is terrific. And caring and makes us feel confident that all cared for. And Juan does a great job. Thanks
Called for a second opinion after my regular longstanding ac service company inspected it and told me my 12 year old system had a leak and I should get a new one. System was not blowing cold. Sent me a $$$$ proposal that night. Called Presidential and they sent Thomas the next day. He was thorough, cordial and professional. Explained each step. Determined there was no leak. Traced the problem to a faulty thermostat. Replaced it with one Pepco had sent me and just charged for labor to do that. Total cost for the entire service call was about $200. AC is now working great. Thomas saved me thousands. Highly recommend!
Got an appointment within 24 hours of my call! The technician was prompt, pleasant and professional! I have used Presidential in the past and will continue to use their services in the future if needed!
Came right when they said. Quick, knew what he was doing and got it back up and running. Highly recommended. Tomas was great.
Terrific service. Provided valuable insights into what caused the problem.
Always the best. They have replaced units, cleaned units and repaired units. I have never worked with a company that was so professional. They have been our exclusive Heating and A/C company for 5 years now in our commercial building. Simply the best!
The Technician, Rinard Jackson was excellent. Professional, polite, very careful with his work. Excellent overall experience! Highly recommend!
Had an HVAC issue late one night, had a tech out by lunch time the next morning with the issue resolved. Price for diagnostic, parts, and labor was told upfront. Service was professional. Would definitely use again and highly recommend.
Rinard the technician did a great job on the annual maintenance of our AC system. He communicates really well and has a very pleasant demeanor which are great qualities to have when interacting with a customer.
Juan does a great job! He’s been to our house many times and is now part of the family! Company always provides great service.
Rinard was awesome and did the job right! My 1st time using Presidential but I am purchasing the service contract so they will be my go-to company. Very happy and I would recomend them to anyone!
PH&AC was very quick to come out and help us. Rinard (our tech) was very professional, courteous, and got us repaired in good time. We really appreciated the visit, and signed up for their annual service based on this experience.
Update 6/2023 - Presidential continues to be a good team to work with. They continue to provide great service at a good value. Presidential is a pleasure to work with. The office staff is pleasant and helpful. They make every effort to accommodate your scheduling needs. They are very clear about costs and what is covered. The technicians are knowledgeable and willing to go into as much detail as you like explaining the problem and options for addressing. I will continue to use their services as highly recommend.
Excellent service. Juan was on time and did excellent work. Explained clearly what he did and why additional work might be needed. Juan is an excellent technician.
My. HVAC suddenly stopped working; Juan decided it needed a new motherboard and controller. The parts took months to arrive (Not Presidential’s fault), but when he came back to do the replacement it worked right away. Yay. they also do the regular maintenance on my AC system (separate building) and I’m always satisfied with their promptness and work.
It took them six weeks to schedule yearly A/C system maintenance and when they Technicians finally showed up, they didn’t had the replacement filter , they just took the dirty filter out and left it there , , I end it up to do it by myself. It was an awful experience, not recommended.
Presidential installed an Infinity thermostat. The technician was knowledgeable and provided advice about the settings and also good other information about my HVAC system
It was great, as always. I got a text when the technician was on his way. He did a wonderful job getting my A/C cleaned and maintained for the summer cooling season. I love having a service contract with Presidential!
Simple inspection, but through and explained what he did in a very articulate manner.
The technician was able to diagnose the problem with my AC and repair it. It was all beyond anything I could have done.