Reviews (14)
In this oppressive heat , l&M were only people that picked up the phone called us gave us a response back and even gave us guidance on the phone on how to fix the problem, without them coming out. I highly recommend them. They're very professional and they do a fantastic job. Cheers to you.
I have been using L&M for over 20 years, they are a great company
Do not trust this man I saw him chase a car almost cause a wreak and sat in the middle of the street cursing and threatening the person while a line of cars were behind him, if he acts like this in his business van with such road rage he clearly isn’t competent or mature enough to run a business
Agree with the responders who cite unprofessionalism and rudeness by the staff. Also poor quality work, unit stopped working again 2 days after they came, called them back wanted to charge me again, when I questioned it, the lady was rude and disrespectful.
They are rude and untimely. I wouldn’t be surprised if they go under in less then a year the way they run their business. I got a outside unit with them last year and it has stopped working twice now and the owner just cursed me out over the phone... now I have to take them to small claims court. Thanks L&M!! My whole family used y’all, but I think we r in the market for someone else, because this was the final straw. Wishing the absolute worst for your business! You don’t deserve to work in this field, especially for yourselves.
Dustin is a knowledgeable, patient, thorough man! He does great work for the company! I appreciate him revamping my ac! Thanks L&M
Honest. Professional. Family owned and operated. Excellent service.
Short notice was able to have same day service. Very professional. The 2 technicians were able to answer any questions I had about the unit. They fix the issue with my heating unit in a very short time. I recommend L & M to anyone looking to have AC/Heating work done.
Great customer service, came out on short notice after hours and got my house cool. Had the unit fixed the next day. Office staff was great and called to make sure everything was working. They will be my first call from here on out.
Read reviews before selecting L &M and my family highly recommended them; unfortunatlely my experience was different. The quality of the work maybe fine, but the customer service experience from the front office was awful - lacked responsiveness, condescending and dismissive of customer concerns. Lisa (mother) should learn from her son - as he apologized for his mis-steps and my overall experience, which I appreciated.
Thank you Josh for your quick response and your expertise in getting the house cool again !!!!!
These guys are AWESOME! Fast service and got my A/C running again for less that I expected... Will call them ANYTIME I need service!
Honesty, integrity, and service with a smile. Thank you Dustin and Mike for your kindness.
L&M Air Conditioning is the best company I have ever dealt with, they sold us our AC about 8 years ago and if we ever have any problems they are here asap. Very friendly and professional. I would recommend them(and do) to anyone looking into buying a central AC.