Reviews (35)
Lifesavers! My AC went out when it was super hot out, and now my heater goes out during a cold snap! Both times these folks came out and got everything squared away. Courteous, responsive, and knowledgeable! They answered all my questions and helped to educate me on my systems. So glad they are my HVAC people!
Terrible customer service. They will not service any mini split unit.
Phenomenal company! If I could give more than five stars, I would. They responded quickly and Tom handled everything in less than an hour….on a Friday afternoon! Hire this company. You won’t regret it! Thanks again for helping us out!
Tom came out super fast. Was very professional and courteous. Knew his stuff. Fast diagnosis and repair. Couldn't be happier. Looks like I've found my AC guy! Thanks for saving us, Tom!
A good place to work
Honest worker, gave me the details of what he had to check and do. Found a possible freon leak. Used a dye in the new freon and returned 4 days later to check on the possible leak. It was discovered in a coil installed in 2013, but the warranty was up in 2018. Will return to replace the coil as soon as possible.
Maintenance of my A/C and installation of thermostat. Came wearing mask and gloves to protect us.
I recently used GHAC to install a new AC compressor and condenser plus furnace. The experience was overall very positive, from pricing (for a good-quality Daikin system, thousands of dollars lower than similar systems that I was quoted by other companies for Trane, Lennox etc.) I worked with Bryan on the quote and project management, and he was highly professional in all respects. Communication was prompt and thorough throughout the process, and I did not feel pressured in any way. The installation was scheduled quickly and went very smoothly; the installers were neat and polite and left my house in great shape. I was very happy with this company.
Mike was a fantastic service man to take care of my heating problem at 3705 Laurel St. He explained everything and got the problem taken care of in a very short time. Thank you so much for getting the work done so quickly and expertly. Milton Scheuermann
Like this service very much.The service is reliable and very dependable and I would highly recommend General Air conditioner &Heating.The service technician Mike is a great
We have used this company for years and they do a great job. Some of the technicians are better than others, but they are all excellent. Most recently Jeff came to solve a problem with our air-conditioning and he was like Sherlock Holmes looking at dust samples in vents to figure out the problem and solve it. Brilliant!
Your service man did an outstanding job. He was extremely polite, efficient and knowledgeable Thank you very much!
Maurice was positivity wonderful. He explained in detail each thing he was doing and how the system actually operates. He is extremely knowledgeable and got all three of our systems serviced thoroughly and neatly. Thank you for sending Maurice our way. We will certainly look forward to seeing him in the future.
Outstanding prompt and efficient service. Free AC tune up via Entergy Smart program. They are now my go-to HVAC service provider!!
GHAC installed my unit (replacement) originally and I have had a service contract with them for several years (thankfully they have a very professional and efficient office staff to ensue I schedule my visits timely!). My technician, Ron, is always professional, pleasant and genuinely concerned that our system runs at maximum capacity for maintaining our comfort. He always calls and arrives when scheduled, is very helpful when explaining what needs to be done and why, and always proactive to try and avoid possible "emergency" issues down the road that would keep us without our cooling system due to mechanical breakdowns. Overall we are very happy knowing Ron is taking care of our systems so our systems can take care of us.
General Heating and Air sent Ron out to service my system and also installed an Air Scrubber. With my family’s allergies it has been a wonderful addition to our life. We’ve had less problems with allergies and odors as it has increased the indoor air quality in our home. Ron was very professional, called before he arrived and left my home as clean as it was as when he arrived. We highly recommend having an Air Scrubber installed to anyone’s home if you deal with pet dander, allergies and the like.
I had wonderful service on my replacement AC install. They even corrected identified and corrected issues from the original installers.
General Heating & Air Conditioning just replaced my HVAC system with a 5-ton Daikin FIT system and i could not be more pleased. From the salesman Bryan Hale to the installation supervised by Randy, the entire process was hassle free. The installation was more complicated than expected, but Randy and his crew didn't miss a beat and had us up and running in no time. The system works great and I highly recommend both General Heating & Air Conditioning and the Daikin FIT system.
Your service technician, Maurice was on time, friendly, and very professional. He is quite an asset to your company.
Prompt and courteous techs. Jeff took time to explain what he did and what I needed. My service contract is worth every penny.