Reviews (27)
Poor quality, rushed work
I had water standing in my laundry area. Two plumbers came promptly. They checked the water heater and washer. They installed two faucets that I provided. They were neat and courteous. My bill was much higher than I expected.
Our capacitor went out at some point yesterday evening. We called C T Traina as well as a couple others, but I'm slightly ashamed we didn't call C T Traina first. They came out less than 2 hours after we called, and had the capacitor replaced in no time. The 2 guys who came couldn't have been nicer, and they knew what was wrong immediately. In the dead heat of the summer, in New Orleans, during hurricane season, and they were still able to get us fixed up in no time while everyone else we called couldn't make it until next week. At 80 degrees in the house, we would have been miserable for nearly a week if not for C T Traina. Truly great service, and I'll likely be a customer for life.
We asked this company for a quote. I asked, how much does it cost for a quote? I was told there is not a charge for quotes. So why then, am I being charged for a quote which took all of 10 minutes?? The guy kept talking about nothing, and did not even have his tools with him when he performed the quote. And, if I had been told there would be a charge, then I would not have proceeded. Switch and bait tactics. LIES. Let me say this company lies on the regular. They told me they would come out one day and waited all day and never showed up. Call back again to see where they were and the guy comes by and is here for 10 minutes and is billing me for $190 "service call". There was no service, we asked for a quote (which they said was free) and we had to call them multiple times for the quote. Them not showing up or even calling to say they were going to be late should have been the first red flag. When we told the guy what we wanted he just kept going on and on about it, so basically running up his time. Horrible business practices and dishonest. No, do not use this company for anything. If they lie and try to steal such a small amount, imagine what they will do for any sizeable job. Lies, lies and lies. I will be contacting the BBB and possibly the tv stations about their dishonesty. Trash.
Recently, a contractor mishap led to our needing rapid response to fix a leak that had rendered our location without power. The scheduler was local, friendly, compassionate and efficient. Although they promised to send a team within 12 hours, the emergency response team was at my site in Metairie within the hour and completed the repair very quickly. Great job. Although one never hopes to need a plumber, I would recommend CT Traina to anyone that does.
Technician took care of the situation and the job was done in a timely manner.
I called this company when the pipe that my hose connects to broke, leaking water at a rapid pace. Someone arrived to fix it in about 30 minutes. The technician was friendly, knowledgeable, and did quality work. When the bill arrived, it was less than I expected. Overall, a very good experience.
No one showed up for the time scheduled. Will not recommend them.
It took several trips with different techs to find the problem with my furnace. They replaced induction motor and limit switch. I was billed over 1000 dollars.i thought this bill was extremely high considering the fact that parts were under 200 dollars.
C.T. Traina provided the expertise required to complete my job with a small crew of professionals that were efficient, effective, and at an affordable price.
Bad experience. They fixed my clogged sewer, but never provided an estimate to do the actual repairs. Clean-out was more expensive than other companies too.
Extremely great service. Quality work, and their service reps. are so polite. When I call there is no long wait for someone to come out. You won't find a better plumbing and air condition service company.
Have used C.T. Traina exclusively for over 3 years and they have been professional and very timely. I would highly recommend them for all your plumbing needs.
We use Traina on alot of our jobs and for our own home. Great people to work with and very Professional.
Needed hydrant work done to be in compliance. Work was done quickly and professionally. Highly recommend!
Truly professional plumbing, air conditioning and heating company. It starts with the leadership and flows down to the great employees. I have done literally hundreds of thousands of dollars of work with CT Traina. On time, great pricing. Small jobs, larger maintenance jobs of new construction. It's all the same to them. Quality is job 1.
Dependable and professional. Always able to come in a reasonable time when a problem unexpectedly occurs. Calls when they are on the way, which is a plus, so you are not wasting a work day siting and waiting. Thank you for your great service and I will continue to use and always recommend your services.
Amazing Service!
Who doesn’t like a job done right the first time? It may take time but they do it right the first time - don’t have to call them back again for the same problem. Plumbing, welding, fabrication you name it —-they do it !!! 😀😀😀😀
Always quick to arrive, fixes the problems quickly and professionally.