Reviews (100)
They had the wrong part and have to reschedule
Bryan’s installed a new a/c unit in my attic a few weeks ago. I discovered some condensate around an air vent. I called their office to inform them that I had a low priority problem. They came out quicker than what I expected. The technician was prompt, professional and he corrected my problem. I could not have asked for more. Thank you Bryan’s.
We had an excellent experience with Bryan's.
Kenny, Josh and Carlos were neat, clean and had on the company's uniform with a logo. Each gave me complete explanations and answered all my questions. I was happy to hear there would be a gratis 6-month checkup. After completing their work, they each swept up after themselves! I'm totally satisfied with their work and with Bryans United AC.
Braiden was on time, efficient and very polite young man. I’ve been very pleased with the service & staff at Bryan’s United!
Excellent professional service at every visit..on both maintenance checks and repair issues.
From the lady who scheduled my appointment to the technician who addressed my air conditioning problem, they were very professional. The technician actually arrived early and was able to diagnose the cooling or quickly. Very pleased and I would recommend them again.
The technician was professional and very knowledgeable! He took pictures of my unit and explained in detail the problem. He also explained the reason why my unit was beyond repair and backed up his justification with the pictures. I was very pleased with r the service provided and will be using Bryan for my new install.
Gary and Travarius were professional and friendly. Gary has been taking care our unit for over 20 years and has always been friendly, courteous and on-time. It was wonderful meeting Travarius! Thank you both!!
Great service. Technician Gary Z. was great. Professional and knowledgeable.
Made an appointment quickly. Fixed us right up and we were back to normal in no time.
Technician was early and very knowledgeable, always a great experience with Bryan’s.
My technician, Luke, was professional, courteous, and had a good sense of humor. He took the time to explain to me what was going on, and took photos of everything to put in my file so if they ever needed to call in a different technician, they would have all of the information in front of them. I enjoyed working with him. I also liked the text I got beforehand with the reviews of the technician along with a photograph. Of course I would’ve known he was with Bryan’s because they had logos on everything on the shirt to their hat.
Had Bryan replace 2 wooden attic stairs with new aluminum models. Increased safety and ease of use.
Bryan's United has serviced my HVAC system at my previous address and my current one. The technicians are always friendly and thorough in doing the work. I highly recommend this company. And, I would like to single out Matthew K. for the careful and precise work that was required for the rooftop installation of the new condenser. He 's also a nice guy.
Quick, courteous, and on time! Highly recommended.
I called on a Tuesday to set up installation of the air handler. We had obtained a quote after our last maintenance was performed. The office staff is very friendly and helpful. Bryan's was able to come do the installation on Wednesday. The two techs were very thorough, removing the old system and the base, installing a new base and new air handler, taping and sealing the unit neatly, and removing all of the used materials and packing materials from the job. They were also polite to us and kind to our two old dogs. I would recommend Bryan's for replacing or installing AC equipment. We also use the maintenance service.
We've been using Bryans United for 4 years and continue to be impressed with their professionalism and quality service. Today was our first experience with one of their technicians, Tommy. He came for a routine maintenance visit and was very thorough, friendly and professional. We feel completely at ease knowing our HVAC system is ready for the hot weather to come!
Always reliable, knowledgeable and friendly. I’ve been one of their customers for over 30 years.
Braiden was on time and efficient. Very pleasant. Even my hounds came around to liking him (Basset Hound puppies). Have never had any issues with Bryan's!