Reviews (30)
The young man that came out this morning were on time. They were courteous and I would recommend Waldorf and Riley for their heating and air. They they're already done and I actually really enjoyed just talking to him as they worked. Good job God b Bless now I push.
Today was install day of new HVAC system. Team showed up promply on time and from start to finish it took about 7 hours, including hauling away the old units. They were very professional and informative when we had questions. Longevity of a business is why we chose them and the price seemed to fit the general quotes/estimates from google. I will also add that they were very cautious about not letting any of our animals escape while they were entering and exiting our home, which was very nice of them.
We are very pleased with customer service/support, technicians and products. Staff is professional, customer service oriented, knowledgeable about HVAC systems, personable, helpful with any issues, and great suggestions for improving energy use. Amazing to work with!!!
I used Waldorf-Riley to install a new HVAC system on our building addition. They were prompt, professional, and did an outstanding job. I have used them in the past on another property I own for maintenance and have been very pleased. I would highly recommend and will be using them again in the future!
The installation service from this company was great! The guys who did the installation were conscientious and professional. They came out quickly and I am very pleased with their work and equipment!
I had a tech come out to repair my heating unit. He discovered a faulty part and replaced it. Less than a week later it continued doing the same thing. Had a different tech come out and replace the faulty part. When testing the new part it still didn't work properly. He instructed us to just tap on the electrical part if it continued to not work properly (because it's electrical and sometimes sticks). Not sure if I would call that fixing it, but oh well. Woke up on 22 Dec 2022 (the day of the snow and sub zero temps) to find my house at 57 degrees. Messed with the heater for 2 hours, and waited until the snow stopped before calling Waldorf Riley. I was told it would require a $106 deposit to get a tech out and if it was the same part I would be reimbursed. HOW ABOUT FIXING THINGS RIGHT WHEN I PAID FOR IT THE FIRST TIME AND NOT EXPECT ME TO CONTINUALLY HAVE TO MESS WITH IT FOR IT TO WORK. THEN EXPECT MORE MONEY TO FIX IT. I'll freeze before giving them my business.
Extremely satisfied that I chose Waldorf Riley for my new home HVAC system. High quality work done on schedule at a fair price.
Called with AC problem and Christina was professional and got someone out quickly to fix my AC!
Every time I have a heating or air issue, they are always willing to help. Christina, the office manager, is very knowledgeable and friendly when you call in. I 100% recommend them for all your heating and air conditioning needs.
This is such a great business. Nothing better than a hometown business providing great service. I love walking through the door and seeing a friendly face like Christina’s. The entire staff provides phenomenal work.
Anytime my AC is acting up this is always a first stop. Christina is always very friendly and helpful anytime over at customer service.
Christina is so awesome and helpful!!
Steve did an excellent job figuring out what was wrong with our unit and got it fixed and up and running in no time!
Waldorf has always treated me right and been very responsive. They are professional and respectful in my home. I recommend them highly.
Playing monopoly keeping poor poor and they want to keep getting richer. Not out to help.
Anthony and Andy are great to work with. Very kind and energetic. They get the job done with a positive attitude. When our world is mostly negative this is a breath of fresh air. Thank you both. And Thank you to Chad.
Prompt, friendly, professional
AC went out and it got beyond just hot. Steve was great in diagnosing the repair, and coming back when the system had further issues. One of the staff drove a motor up from Ark City so it could be replaced. Definitely 5 star service.
Had heater problems on a Thursday called waldorf-Riley said they would have some one there in an hour for which I was thankful for because it was to snow that night and I have someone in the house that had suffered a stroke and need the heat .I was told by the tec that came out heater no good got to shut it off ...OK when can I get one put in was told they Could have someone there between 8 and 9 the next morning again thankfull in my head I figured they would tell me a week but they understood we needed heat and there the next morning on time was told it they would be done around 2:30-3:00 p.m al they guys that was there was superb I can say enough about how friendly helpful they where and they finished 3 hrs faster then what they thought it would take so to the folks in the office to the ones working in the fields thanks you very much for a job well done...will use them again if needed...
Waldorf-Riley has always been fantastic to deal with on not only my rental units, but our personal buildings. I would highly recommend this company.