Reviews (19)
Matt and his team were very quick to respond to my furnace not working properly. They were there the next morning and got it fixed! Thank you guys!
The response and service was absolutely top notch. I have never worked with such a wonderful Business. They were very honest and forthcoming I did not feel like they were telling me things I didn't need! I absolutely 100% recommend this business!!! Thank you so much
Very professional, really check things over to make sure what problem is and fix. They follow up to make sure the repair is good before leaving! Very very kind and professional! All staff are very friendly and try to accommodate your schedule with theirs. I highly recommend this company.
Good techs, great service.
Waited 2 days for my appointment with this company for my furnace to be serviced. The technician arrived, ignored the sign on my door which asks for entrants into my home to please put on a mask. When asked if he had a mask, the technician replied “no”. When offered one, he refused, informed me that his employer doesn’t require employees to wear masks and told me that if I want him to wear a mask while he’s in MY HOME, I can find somebody else to do the job. Stunned at this ignorance and unbelievable lack of respect and professionalism, I made a call into the office, asked to speak with the owner who was apparently unavailable, left a message and never received a call back. I’m happy to have paid your competitor for not only their fast service and job well done, but also for their common sense.
Trouble with our thermostat in cold weather. Worked us into the schedule same day. Knowledgeable, personable technician. Excellent consideration & service. Very much appreciated.
Very helpful
Matt always takes care of business!
Highly recommended.
Pinnacle has always been able to fix our unit. Reasonable rates too.
Sales rep did a great job explaining the different fireplace fixtures. We ordered ours today, and once it's in, the rating could go up a star. Very friendly staff.
Prompt and very professional,,,supplied pricing as I requested, looking to schedule them back for the new unit install,,
I just had the nicest technician come to check my furnaces. So professional, just showed him where they were, he went from there, did his work and seemed to work very proficiently. Very nice and had a very nice manner about him.
We had an issue with our air conditioning after hours - I contacted them and they were at our house in 30 minutes. The issue was resolved within the hour. Great job ! Glad to do business with you!
This company had a hard to find collapsible accordion style air filter that I needed for a client. Worked out great and they accept every form of payment.
Serviced our propane fireplace. Did an excellent job, efficiently and effectively. Very nice representatives. Admitted what they couldn't fix. Fair price
Service from beyond expected! Our complete satisfaction was their # 1 priority.
I had Pinnacle install my furnace and central air unit. They have great prices and service. I would recommend them for your HVAC needs in the Sioux City area.
I had pinnacle take out an old furnace and central ac and install a new York 96% efficient furnace and a 3 ton 15 seer ac unit. Tom and his apprentice did the work. They showed up early and layed down floor protection, carried out the old units and did an excellent job. An explanation on how a 2 stage unit works was given by Tom to me and everything works as it should and they cleaned up all work areas. I would highly recommend pinnacle heating and cooling. I received quality work and high efficiency York products at a reasonable price all backed up by a great warranty.