Reviews (21)
Ryan responds quick, he's knowledgeable and professional. Recommend for all HVAC needs.
Great guys.
It was hot, our A/C had pooped out, and we were looking for immediate service. We weren’t the only house in town needing help, because nobody was returning our calls. Nobody, that is, until we tried Custom Climates. Ryan made a point to fit us in his already busy schedule and came out to our home that same day. With his associate Allen’s help, they attempted to get our AC back up and running, but regardless of their attempts, our unit wouldn’t function. They made the astute observation that our A/C was ancient, so from there, Ryan guided us as we considered a new unit with greater efficiency. We’ve already heard such great feedback, read highly rated reviews and further learned about Carrier as it is one of the top brands on the market. That, paired with Custom Climates superb customer service, our minds were put at ease as we moved forward with installing both a new AC and matching furnace. While our new system was on order, Custom Climates lent us a window unit, which provided a degree of relief from the scorching temperatures. They were prompt in responding to every email and never left us hanging when we had inevitable questions. When the time came to install, they were friendly and professional, knowledgeable, and honestly went above and beyond our expectations to guarantee our satisfaction. HIGHLY Recommended!
Great group. They are knowledgeable and professional. Clean everything up like they weren’t even there. Will definitely use again.
These guys are the best! We purchased an old home with a boiler and radiator system that had been off for awhile. We were a little nervous about starting it back up but Ryan had it cleaned up and ready to go in no time. Thanks again!
We've had the chance to work with Ryan and his team twice this past year (2 different homes!). When our carbon monoxide detector went off this winter and our furnace needed to be completely replaced, they went out of their way to squeeze us into their busy schedule so we could get back into our home as quickly as possible. Not only did they treat us with kindness and answer ALL the questions I had about what they were doing, the quote they provided was so much more reasonable than we were expecting and it was accurate! The bill matched the estimate they gave! We will absolutely use Custom Climates in the future and would recommend them to everyone!
Ryan and Allen replaced a malfunctioning heat pump for our geothermal system which was a big job and I would highly recommend them. Impressed with their knowledge about geothermal systems and their attention to getting my heat back up by staying late one night until it was installed.
Fantastic person! Professional and courteous. He got here quick, did excellent work, and the price was fair. Great small business.
Great guys to work with! Replacing our furnace and installing a new central A/C, they did a nice job at a reasonable price right on time! I highly recommend their services!
Ryan and Al were very professional and explained in detail issues related to the air conditioning unit at this home which was replaced. Their work was timely and efficient. In addition, they assisted the Free Medical Clinic in Iowa City with replacing some units and post replacement servicing. Their work at the clinic was prompt and convenient. Thanks Guys
Ryan was entirely professional in installing a central air conditioner and indoor coil. All went smoothly and the air conditioner is working perfectly. I intend to reach out to him for the annual maintenance.
I hired Ryan with Custom Climates to do the heating and air conditioning plus in-floor heat in my newly constructed home. I am SO glad I did! Ryan went over every detail of each item with me throughout the whole process, put it in the simplest terms so I could easily understand everything that was going on, always kept me in the loop and updated me at the end of each day he was at my site. Even after his items were done, he returned back after I moved in to be sure I knew everything about each of my units and systems in my new home as a consumer. I would HIGHLY recommend Custom Climates to anyone looking for their heating and cooling needs.
Excellent service. Had an A/C issue and they were on site the same day and resolved the issue. Prompt, professional service at reasonable rates. I will be using their services from now on.
Prompt, professional, service, they fixed the broken part without making me replace entire unit. I was prepared for them to say whole thing needs to go and they just replaced what I needed for a fraction of the cost.
Ryan and his team were amazing to work with! They did a great job and we would definitely use them again!
If you have an opportunity to use Custom Climates for service, do it! We have used them for services over the last three years and they have been nothing short of amazing to work with. They took the time to understand our needs throughout our various projects of remodeling duct work or when it came to getting our furnace and a/c to run more efficiently. There were times when we needed to do something cost effective and they would always understand and do their best to fit out budget but still get us quality products and service. This past winter we were in despair as our old furnace would not hold up to the frigid temperatures and with a baby in the house we felt desperate. Custom Climates came to the rescue and we had a brand new furnace within 48 hours of contacting them. Highly recommend Custom Climates and we will continue using them for all of our maintenance in the future.
I've worked with Custom Climates 3 times and have had 3 great experiences. My first experience was when I was building an exterior garage and they put in my mini-split system. They were great to work with, so great, that I called them back to do another mini-split system. I live in a farmhouse near Kinnick Stadium, built in 1900. Myy upstairs bedrooms don't have any air ducts (but my bathroom, living room and porch have plenty!) Customs Climates worked with me to find the best solution to get heat and air into those bedrooms (and efficient and keeping the house looking period). They did a great job of running the mini-split lines up my gutters and also using the gutters as the drainage. My third experience with Custom Climates was a simple furnace repair issue. My furnace started making loud noises......I'm not a furnace guy and work all day. I already had 2 great experiences with Custom Climates, they knew my house and most importantly, I trusted them. I gave them access to my home (when no one was home), they came over, diagnosed and fixed the problem. They communicated during each step of the process and did a great job. This is a great company and I really enjoy working with people here.
Great installation within budget. Easy to schedule very easy to work with these guys. Highly recommended!
Great service. Great people. Couldnt ask for better
Our AC went out on the hottest day of the year to date. Ryan and his team were able to come out that same day and recharge our unit for a reasonable price. My HVAC provider of choice and I fully recommend their service to anyone looking for quality HVAC service. Thanks Ryan!