Reviews (100)
Had our air repaired today by Service One. Carmen, in the Dubuque office, was so helpful. She's a huge asset to this business. She was polite, professional and kind. She went way above and beyond to get the repair coordinated and get us comfortable. I can't thank her enough!!
Noah is very knowledgeable about all things plumbing. He gets it right every time. Thanks for all your help!!!
Justin the tech from Dubuque, Ia. Was a total professional! Friendly, courteous, and very skilled at what he does. Thank you again Justin! 5 star service
Bret was a great help! These guys are the best!
I requested a service call for a leaking shower dial. Service One sent Mr. Noah Mozena out the next day. Noah was prompt and courteous. He gave me an honest assessment of the needed repairs. There were a few challenges, as I live in a 50 year old mobile home. Noah capped off the shower and made it possible for me to have running water in the rest of my home. 2 days later, he had the necessary parts and came again. With professionalism, he completed the repair in about one hour. Thank you, Service One, for sending Noah. I cannot thank you enough for the invaluable service he provided.
Excellent company to deal with. Mario was exceptional and his customer service was above and beyond. Ask for Mario if you can! Thanks.
The technician was very knowledgeable and provided be the information to my issue and and appropriate timeline to resolve my issue. Was extremely courteous during the entire process. I was definitely impressed with Justin. Job well done!
This was hands down the best service I've ever experienced. Not only did he show up early, after confirming with me that it was okay, he was quick and informative and easy to talk to about what was going on. Bonus, he even asked if he could use the hose to clean up outside. I will never call anyone other than service one!
Came from black hills for a furnace repair and showed up 2 hours after the 5 hour window given. Wouldve been nice to of been notified about coming late since I had to miss work for it.
Pretty good company! They went as fast as they could given the shortages happening in the country right now. Steve is very helpful, knowledgeable and friendly. They offer many different ways, including in house financing to pay for it. The units work really nicely and work AMAZINGLY. We even get a 10 year warranty with the items. Glad we went with them.
The service man came on time and solved the problem within minutes. A very nice friendly young man. Also, I love being able to make one phone call and getting help. I've used Service One for several problems and plan to use them again when needed. I would definitely recommend this company!
Mario was timely, professional and skilled in his craft. As always Service One provided me with excellent service.
Mario was so timely and professional with his job, and made sure he took care of every worry and concern I had! Excellent service
The professionalism of the personnel sent to our residence was nothing short of excellent and accolade-worthy. Mr. Noha and Mr. Mario were like angles who fixed our water boiler and gave us lot of good advice
Service One always does a wonderful job! They are always on time & super friendly! Would highly recommended to anyone needing service! Even if it is just installing your window unit air conditioning unit ! Highly recommended! Two thumbs up!
Service One and their technician did an excellent job for us. They responded quickly and were flexible with scheduling. Their service tech basically did the impossible; he resolved a complicated issue while keeping the cost low. Absolutely recommend!
Replaced the thermostat and cleaned our furnace and found a couple problems. Very professional knew what He was doing. Thank you.
I've used serviceone for a variety of things ranging from reparing a boiler to replacing plumbing. They're great communicators, on time and easy to work with.
Excellent service. Very prompt and professional. Will definitely use in the future for any HVAC concerns or needs.
I am super impressed by the service and the way ServiceOne does business. It took a little time to get ahold of someone to get a quote. But once they got back to me, they sent a guy out the same day, and 2 hours later they got me a quote. The pricing was very fair, I had been quoted almost double from another local contractor. 2 days later the install was done and they charged exactly what they quoted me. Couldn't be happier with the plumbing, gas and vent work for this tankless water heater either