Reviews (16)
Every call to Northwest is followed up with exceptional service. Had a mystery plumbing leak, Nate came out to diagnose and had things all squared away in no time. I never call anyone else because Northwest always comes thru in a pinch! Thanks guys!
Had a tech out to look at a possible leak in the main sewer line. She stated that we had a toilet leak and a possible shower leak. Needed to possibly tear out a 3 foot section of basement concrete and dig down to the main connection of the city sewer line for a fault. Possibly a minimum of $10 thousand!! Second opinion stated a $10 fix!!!!
Furnace went out in the dead of winter and these guys were out the next day to help us. Professional, good job, quality workmanship.
Way too expensive.
They replaced old pipe in a home recently purchased as well as repaired broken sewer line which was causing backups. We had called another plumber who did not even identify all the problems that existed. NW was very professional, did excellent work and cleaned up the area filling in the yard that was dug up. We were so pleased with their work we signed an annual contract for all plumbing & HVAC. You do not need to look any further than Northwest Plumbing Heating & AC for any job no matter how big or small. Many years of experience in the trades and know what they are doing. Everyone we dealt with from Joe who quoted the job, to Phillip & crew who did the work and Jennifer in the office were professional and took their time to explain things to you and keep us updated.
Great experience getting both my annual furnace check and my new air purifier installed. Jeff was efficient and respectful, I appreciated him taking the time to answer all my questions and giving me recommendations for my home. Thank you Northwest for getting us ready for the cold to come!
Jake is AWESOME!!!.
Had a great experience with the plumbing division and decided to switch our heating and a/c to northwest. Received an appointment for afternoon to service our four units. Waited until after 3 and called to find out they weren’t coming because they were under staffed. Rescheduled for two weeks later and same thing happened. No call telling us they would not be coming. Apparently not really interested in new business. Will try someone else. After a conversation with Bill D., I gave Northwest a 3rd chance and they delivered. Alex showed up on time. He was easy to work with, pleasant competent and efficient. Expect to see them again in the fall for furnace maintenance. Thank you.
Joe fixed several drains and replaced our sump pump. He did an awesome job and went the extra mile with cleanup. He was very professional! We plan on using Northwest for all our plumbing problems!
Northwest Mechanical repaired a drain and installed a new hot water heater. I was very pleased with the work. Jake did a great job on the heater and Joe was awesome with the drain! Highly recommend.
Excellent service department and new construction division
On January 2nd, we came back from a trip to find a frozen pipe that ended up bursting. Northwest was one of the only companies that offered to come immediately. They did fast efficient work, and the guy was very friendly. About two weeks later we received a thank you card for our business. The card was a nice gesture. THANKS NORTHWEST!
Buena
Great company with great people
10-20-16 We called Northwest Mechanical to have our furnace system (hot water boiler) checked out for winter. They were very accommodating and Mike Perkins came to check it out. Mike was very knowledgeable of the system and very accommodating to us as customers. He serviced the system and set everything to specs. Mike's work was very satisfactory. You can count on us as return customers and referring others to Northwest.
The night before I was leaving for vacation, I found a pinhole leak in the main water line into my house. It was 9 o'clock at night and I had no other options but to call a serviceman. I called Northwest Mechanical and they promptly sent out a tech. His name was Jeff and he not only fixed the issue within 30 minutes, but he was also very personable. This saved my family vacation from being postponed and made my wife very happy. Hats off to you guys for doing great service! I will call on you in the future.