Reviews (100)
Absolutely the only business that I use for my house. They are fast and professional! Will not recommend anyone else!
A true 5 star review. The price was exactly as quoted, the technician was able to get me in early due to a cancellation, and everything was done right.
Place is very expensive and I had a need 'outside the box ' to fix undermount sink and they charged me for fix that didn't work. Never came back. They upcharged me for 'green' program but was told my sink couldn't be fixed. Then, the Countertop guy showed up and fixed it and he's not even a plumber! Basically I got 2 bathroom faucets replaced correctly for $1k Shop around. PASS
Christian was very efficient..explained everything..patient respectfull..wore his booties..will provide an estimate for future replacement.. thank you..
We've had Bill out to our place twice now to help us out with a water heater replacement, and a blocked sewage line. We've been nothing but impressed by his quick work, professionalism, and thoroughness. No one likes to put hundreds of dollars down on fixing utility issues, but with Bill walking us through what went wrong, what he did to fix it, and how to prevent it from happening again, we felt a lot more comfortable with it being a good use of our money. The pricing through Master plumbing was very fair without any confusing or excessive fees. The last time Bill was here, he convinced us to sign up for the Green Club membership, and I can say without a doubt, it has absolutely been worth it. Both times we've had to call for help have been on the weekend. With the Green Club, there is no after hours service fee, along with some other benefits to save us money and keep up on maintenance. In just 2 visits, it's already paid for itself and then some! All in all, if you're looking for good, quality, and competitively priced work, I'd tell you to go to Master plumbing. Thanks so much to Master's, and to Bill, you've got a client for life with us!
Emmanuel was at my home today to do the yearly checkup on my AC unit. He is truly an asset to your company. Very polite, caring and responsible. Emmanuel had been here before and we visited about his daughter. He is an exceptional asset to your company, goes about his business, checked everything, spoke with me in a very polite and timely manner. He is a keeper no doubt.
Had a leaky sink and my technicians Mack and Christian were on time and fast with the repair. Great service!
I had them out to do an estimate for a plumbing hook up after a kitchen remodel. The same service at a local reputable plumbing company was significantly less than the estimate I received from Master. I just didn’t want to wait a week for services. Master also charged $73 for an estimate that took 10 minutes. They then called back later and said they could offer me a lower price after speaking with their sales manager. This company is a scam.
Sean and John were amazing. Very professional and worked fast and efficient. Thank you for having two amazing people. Very funny as well!!!!
We’ve had Master Plumbing, Heating, & Cooling come for a few things. One being regular maintenance for our furnace and air conditioner. The biggest job was replumbing our previous house. It was riddled with galvanized pipes, so they professionally upgraded them to Pex. The guys who did the work were friendly, professional, and knowledgeable. And even though it was expensive, it was well worth the investment.
Richard was courteous, fast and efficient! We are very pleased with our new toilet in our child care bathroom! 5 stars!
John C was very professional and personable. He did a wonderful job explaining what he was doing and what and why it needed to be done.
Knowing I had an urgent matter, I called and Gabby she did an excellent job in getting me on the emergency schedule. John C. & Sean S. arrived and walked me thru the steps needed and after approval they efficiently did the water heater replacement. I was very impressed with their professionalism. Thanks Master Plumbing for making my stressful situation go away.
Our furnace went out and I used this company and I do not recommend. I paid $300 for an incomplete diagnosis and the furnace was not fixed correctly so they had to come a second time, still not fixing the issue. Their office staff were not responsive and they did not follow up with me, I had to continually follow up with them. We ended up going with another company that resolved our issue. Unfortunately we wasted $300 with this company for nothing and spent extra days without heat because of wasted time with them. Proceed with caution!
Tech showed up when promised. Everyone that I talked to (tech, dispatch, the original person that answered the phone when I called) was very polite. As always, the work done was top notch! I will use Master Plumbing again
The service that I received was great. I have had Master Plumbing do other work in the past Brett E. has been the technician that worked on those projects his knowledge of difficult job installation serves him well. Brett E , Mitch L ,and Mathew E did another great job. I will be asking for these technician on my next job. Thank you
I just wanted to say how pleased I was today with the service we received from Master Plumbing, Heating, and Cooling. Gabrielle was great to deal with and I appreciated her interest in helping address an issue we were having with our water heater. I couldn’t have been more pleased with her responsiveness and sincere interest in helping us with the plumbing problem we were having. Ryan Caldwell was the technician who came out and did the work. This is the second time Ryan has helped us with a plumbing issue. I’ve been very pleased both times. Ryan is always courteous and does a great job. I’m confident that the job will be done and done right when Ryan does the work. Master Plumbing, Heating, and Cooling is lucky to have two fine employees, such as Gabrielle and Ryan, representing their business!
After leaving messages at at least a half dozen other companies during the recent blizzard just days before Christmas, Master Plumbing & Heating was the only place I was actually able to talk to a live person. Amanda was very good at following up with me when she said she would, and Mitch, the HVAC technician who responded, quickly diagnosed and repaired the furnace, which, in turn, allowed me to defrost my interior water lines that had froze due to no heat. I highly recommend Master Plumbing & Heating, and will use them again, for sure!
I had a broken heart pipe and water had poured through my ceiling Christmas Eve. They came out Christmas Day and were able to find the leak and fixed it at a very reasonable price! So grateful! Thank you to Dock the plumber and to Master Plumbing!
I was able to get same day service for a sump pump problem. Ryan was great to work with and was very professional, explained all the options and then quickly performed the task and fixed the problem. Made the entire process really easy!