Reviews (100)
Placed order on phone. Sales person on the phone deserves a raise! Great fellow, whose name escapes me. Accent of GB, or related nearby tribe. No time for photo. Hope part comes soon so can have air conditioner again. Thank You rj
They know their stuff! I got the right part and it was delivered quickly. I will order from them again.
Great service from Shortys HVAC. New control board arrived quickly, in 48 hours, was the exact part needed for a Goodman 2 stage gas furnace, and it worked perfectly.
Great friendly customer service. I needed a furnace Inducer motor and Shorty's had what I needed and at a very reasonable price. "Rick" was especially helpful, professional and efficient with helping me place the order and arranging for shipping to Canada. I highly recommend Shorty's.
ash was awesome ! he took the time to help figure out the model number of my very old Goodman furnace. located the correct part {draft inducer assembly} i needed and expedited shipping very late in the day. i had reservations on whether the part would show up saturday or not. ups delivered before noon !! i had my furnace up and running by 3 pm.. great work Ash!! i will absolutely use your company again for any of my hvac needs. thanks again, Bruce Nalewajk Harrisburg NC
I had an inducer blower motor go out on my home furnace. It was late on a Friday and I was desperately trying to find a replacement to get it going quickly, as the inside temp of the house hovered around 50 degrees. I couldn’t find one locally, so a quick Google search showed that Shorty’s had one, but they’re in Indiana and I’m in Seattle. I talked with Josh and he said that he would get it into the UPS system ASAP and it should be at my place tomorrow. He did exactly as he said he would, and the part was dropped at my door at 12 PM (I had heat by 12:45!) Thanks for not just printing a label and letting the part sit in your shop over the weekend! Great service!
Helpful and courteous. The part came on time and was exactly what I wanted.
I was looking online for an inducer motor for our daughter's furnace and found Shorty's listing. When I realized they were in town, I called them, they confirmed they had the part in stock and then put it in will-call for me. There was an accident in front of me on the highway, so I realized I couldn't get there before 5:00. I called in, they took my payment over the phone and arranged for me to get the part after hours. Their pricing is very competitive, the staff are knowledgeable, and the customer service is outstanding.
Unsatisfied as the company was not able to resolve a problem with a part return. Stated that the part was used, when in fact, it had not been used. The part was never returned as promised. Unethical business practices
I called 3 times for assistance. They kept saying they would call me back and never did. I wouldn’t recommend this business if you are in a crunch
The furnace was making noises, so I took advantage of a furnace cleaning special; to also get a general check-up. The technician identified the draft inducer as the source of the noise, and a potential for future failure. When he called in to the dispatcher for a repair quote, he had to ask them to repeat it a couple of times. It was $1,500. I presume it was for parts, labor, and added profit. I didn’t think the type of assembly, and ease of accessibility warrant the price. After watching a couple of YouTube videos, I decided to do it myself. After looking on line, ‘Shortys came up. After thinking I found the part, I contacted them with the furnace model and serial number to confirm my selection. They promptly responded with the corrected part number. The assembly (motor, squirrel cage, gasket, and shield fan) came within days. The assembly’s price was one-fifth of the first quote, and it took me less then 10 minutes to change out. I definitely will check with Shortys for any future furnace parts.
Fantastic Customer Service. Fast response over the weekend. Ash helped me identify the correct motor, saved me from ordering the wrong item and quickly shipped the unit out. Great company!
Great exsperiance and service Rick knows what he is doing and I will always go here first for all my commercial HVAC service needs. Thank you Rick and Shortys HVAC Supplies
Shorty's staff were so helpful and kind. They have turned a somewhat challenging situation into a manageable one. Thank you Shorty's!
I had a great experience with Shortys Hvac supply. Rick hines was extremely knowledgeable and friendly. He helped me find the exact part i needed to repair my heater. I had the shipment expedited and received it the nice day. Thank you for helping me save money, an hvac repair company wanted to charge me over $1400 to replace a $400 part. Great company, I definitely recommend!
I had a great experience with Shortys. Ash was extremely quick and friendly over email. He was knowledgeable about the part I needed and was able to help get my part shipped quickly. My local HVAC installer quoted $800-900 to replace an inducer motor mounted to the side of the furnace with a gasket and two screws. The same motor on Shortys was $365, including shipping, and took five minutes to install.
Called company and they double checked the two products I needed to ensure they had in stock. Ordered product effortlessly with rep and he had it shipped out within hours! Many thanks for the excellent experience and quick ship-will utilize the company again if I never need any parts.
Called Shortys and spoke with Josh about my furnace problem. Josh was very knowledgeable and amazingly helpful! I’m confident I can fix my furnace with the parts that I ordered. Thank you Shortys!
Rick is knowledgeable and eager to help resolve my needs. A lot of patience. Thank you. Frank Schneider
Quick shipping. Made it easy to get all the correct accessories/seals with my order.