Reviews (29)
Thank you so much George for everything.
I want to highly recommend George when you need HVAC service. Our air conditioner wasn't working and the weather forecast for the week was for 90 degrees most days, so prompt service was important. A call was made in the morning and shortly after we were greeted with a very friendly, knowledgeable technician who knew what was needed, got the job done efficiently and all at a very fair price. So reassuring to know an honest dependable technician is available to service our heating and cooling.
George just installed a new ac at a rental property i have. He has been my HVAC guy for years and i'm finally getting around to properly thanking him for all his great work. I had an ac unit go out and within a day he was there fixing it. He'll always let you know exactly what is wrong and always a very accurate estimate of costs to fix the problem. This last fix he was able to reuse a part and knocked 200$ of the costs. There is no way i would have known he reused a part and saved the cost. He's the most honest guy i've ever dealt with in the service industry. He has repaired my home furnace twice in the past decade. i first met him when he came out for the original repair. I was told by a different company i needed a new furnace unit. George put a 400$ part in it and ten years later that thing is still pumping away. Needed a fan or something a couple years ago. I called him and he was there the next day; ordered a part and picked it up same day it was done. Great guy.. thanks George Brad Davis
George with Harlan Heating & Cooling was very nice and professional. I had a different heating and cooling company in the day before, they didn't want to help me since my system is older. They did give me a quote but all they wanted was to sell me a new system. Harlan Heating & Cooling fixed my air for Half of the quote from the other company. He responded within an hour of me leaving a message late in the day. He scheduled for first time slot the next morning and was on time. He took the time to explain things and showed me how be more efficient with my vents and returns. He was never condescending, I'm a woman with many questions and he explained everything expertly. I will call Harlan Heating & Cooling for all my needs including regular maintenance.
George has been coming to my home to service our HVAC units for nearly a decade. He is on time, polite, very reasonably priced and has never once been condescending. George has gone above and beyond for us. The first time we met him, we were in a rough spot. Our daughter, a micro-preemie, had just come home from the NICU when our furnace went out. Concerned by the prediction of dropping temperatures that night, George sourced the part we needed, drove almost an hour each way to get the part and then worked significantly after hours to install and fix our furnace. Over the years, I’ve referred George to a number of people including my dad who is former military. Somehow George figured this out and has extended his hand in gratitude to my dad every time he has been to his house to thank him for his service since. George is a skilled professional and a person with integrity.
Update- George this is not about the warranty it was your rude demeanor as soon as you came in! Maybe check your tone at the door! BTW George, this is not the homeowner. This is the mother of the homeowner who heard how you spoke to her! Funny how a couple other women had the same experience with you. Rude, Rude, Rude! Maybe you have an issue with women! ???? George is the most disrespectful rude technician I have ever met! He is condescending and patronizing! Save your money and call someone else! Unless you like someone with that kind of attitude and service mentality! American Home Shield didn’t cover the issue under warranty. So that means we would have to pay to have a new furnace. Good service would have landed you that job! My advice, come in with a pleasant attitude and a little empathy for the young lady who is a first time homeowner. It’s unacceptable to make someone cry with your words. Try helping and educating consumers not belittle them. Unfortunately, I don’t think you even care since your attitude is so bad!
Harlan Heating and Cooling did an amazing job for me. I have used their services 3 times now. George is always helpful and professional. He always explains the charges before hand and let's me know what things will cost. I will definitely use them again in the future when I need work done.
George is very knowledgeable and thorough and had our AC up and running in no time at all. Thank you again.We would recommend Harlan heating and cooling to anyone.
George came to look at my A/C that was not working. Upon his arrival I gave him what was going on with my A/C he listened very intently and proceeded to see what the issue was. Geotags was very through in his investigation of the problem. After about an hour of his time he informed my system had a leak and he knew that but his equipment could not find it. He said honestly I don’t have a fix but you have a leak which I knew after serval others just put Freon in and it would freeze again he took the time to (try) to find it! He gave me quote on a new system which would solve the issue and it has after a month and a half with no air. Today it very comfortable. Geotags was extremely through and kept in contact on time and gave me excellent service. Would I recommend YES. Thank you for all your efforts.
George is so professional, and knowledgeable! After the nightmare we had with the previous business that came out, his honesty and kindness was a welcomed change of pace. Thank you George for fixing our air. We are very grateful that you were able to come help us!
Harlan is wonderful! Professional, timely, fair and honest, trustworthy . I have recommended them to many friends knowing I can trust them.
I am proud to say and very grateful for George from Harlan heating and cooling . I have been using his services since I moved in my home for several years and he is pleasant, thorough, knowledgeable, fair and honest. He comes promptly and explains everything in detail and even shares pointers to help keep things running smoothly. I trust him 💯 he cares and it shows in his attitude and work! I highly recommend Harlan heating and cooling. If you want someone to be honest, respectful, caring and do a thorough job without ripping you off then this is the company for you. They definitely are for me!! Thanks George for taking good care of my home and being fair!! If I could give more than 5 stars I would!! You have a customer for life!!!
He supposedly reconnected our thermostat wire. He didn’t clean the connections or press the plastic down for a tight connection on the copper line. Charged my wife 50 dollars to clean it when it wasn’t even cleaned good. The wire came apart not even 2 weeks of using our condenser. He tried to say he would charge me $150 to fix the wire I fixed in 10 minutes. He took advantage of my wife because she doesn’t know much about hvac. He blamed my dog for everything even before he saw the wire and got to my house.
George is condescending, rude, and patronizing. He ignored me the whole time I was in his presence, made it very clear he did not want to be on this job, and he only came back inside the house to have me sign the paperwork, and made me feel that because I’m a woman, I don’t need to know or deserve an explanation on what’s wrong with our AC. I had to actually ask him what his diagnosis was. He then proceed to berate me in an accusatory manner that we were trying to get him electrocuted because of the “shotty wire work” on an AC unit that we’ve never had looked at prior because we’ve only been in the house for a month. He had called my fiancé prior to let him know his “discoveries” and tried to blame it on him as well and then lectured me again when he had me sign the paperwork, already knowing we had no idea and we’re brand new homeowners. Sorry that my fiancé and I are not knowledgeable in HVAC or electrical work, and to assume your customers would, is asinine. It’s why you’re there in the first place! He then proceed to tell us this is work for “an electrician”. We had two people out since to review and inspect the AC unit, one of them being an electrician and both said that Harlan was being lazy and looking for any excuse to not do the job and that the working conditions were completely safe. The electrification was flabbergasted that he was sent out to inspect something that AC tradesmen are completely capable of and expected to do. We weren’t surprised to hear this, as we were left feeling that all components of an AC unit should be within the job description of what a heating and cooling company should be able to fix. I would absolutely never recommend George or anyone from Harlan Heating and Cooling based off of this experience and we let our home warranty company know as well that he should not be a recommended vendor to work with.
Very impressed with Harlan. We had a company come out to do a yearly inspection, they not only told us we needed to change our furnace out but when they left, our furnace that had been running fine before didn't work. Harlan came, troubleshot the issue with it not working and then fixed our furnace instead of replacing it. Thankfully he was able to get out quickly and get it taken care of for us before the winter storm.
George came out to service our Granger, IN and South Bend, IN house. Honest and decent pricing. Hard to find folks like him these days.
As the Owner of a Service Business Myself. I am so Happy I called Harlan Heating. Our AC went out on Saturday night. And George Had us up and running By Noon on Sunday. Every time the AC Comes on I say thank you George. Especially when it’s going to be Near 90 all this week. Superb business and Thank Goodness he Gad all or the Parts that were needed to fix our Problem.
He's a real pro,found a choked exhaust pipe that could've caused carbon monoxide into our home. He worked hard clearing it out late at night it could've been the end for my family if it hadn't been for him and this problem had been overlooked by previous heating contractors.
Harlan has done great work for me over the past four years. George is very professional and personable. He has done my yearly maintenance. I’ve also needed him to repair one of my AC units and two of my furnaces during this time. He has done a great job keeping some older units operational. When it’s eventually time to replace them, Harlan will be my first and only call.
George was very helpful and did a great job replacing my AC. Very quick response! I will be calling him if I ever need HVAC help again.