Reviews (33)
Our tech was incredibly knowledgeable and professional. He even scooped out a clogged gutter as a courtesy without me asking. He just saw a need and helped out and told me later. Couldn't ask for a better experience.
They were able to replace my furnace and AC in two days. Extremely fast and very reasonably priced. It was for our air bnb with guests and they really pulled through!
Bone Dry did a wonderful job with installing the new unit at my residence. They were very knowledgeable and professional throughout the entire experience. I would recommend Bone Dry for others to utilize.
Once again they have come to my rescue when my water heater broke. I use them for my HVAC maintenance as well. Jerry and his team are amazing. I’m so happy I found them and will be a customer forever!! Thank you guys for everything!
The job was done during entire roof replacement. It was done quickly and efficiently. The installer was knowledgeable and friendly.
This is our second time using Bone Dry Heating and Cooling––both times were above average experiences! Our 25 year old furnace needed to be replaced due to a few expensive parts finally breaking. Mike was able to come that same afternoon to diagnose and give estimates. He was very thorough while explaining the different price points per unit and we felt as if they had extremely competitive pricing for the quality of units. We ended up replacing the furnace, AC unit, humidifier and added the UV air purifier at the same time. Mike, Jerry and Jordan came over first thing on Monday morning to get started. I work from home with an office right next to the utility room – they were all very respectful of the space and went above and beyond to keep the floors clean as they had to trek through our yard between the units multiple times. Overall, Mike, Jerry and Jordan were GREAT – they’re all super knowledgeable and professional and made the whole experience as reassuring as possible. Not to mention, we are confident we’ll save money on future utility bills because of our more efficient and appropriate unit that they suggested for the size of our home. We already notice such a huge difference in noise reduction and air quality. Overall, 5/5 stars and highly recommend their services!
Super professional. Great hair. Punctual.
Technician offered some information on something to try with broken heater to avoid a service call. He then came out and assessed the situation. He could have proceeded to order the necessary part and replace it at full price but he alerted us to the fact that it was still under warranty and if we had the original installer do the work we could get the warranty price. Bone Dry is very honest like that and we appreciate that.
I called Bone Dry to look at a noise and smell coming from our furnace. When Mike arrived he quickly realized the noise was from our furnace, but the smell was actually from our water heater, which had started leaking overnight. Mike was extremely helpful and professional and was able to both repair our furnace and replace the water heater by the end of the day. Our water heater was larger than a standard size, so he went to great lengths to get the new unit quickly. Considering it was February, going too long without heat or hot water would have been a major problem, so the fast turnaround was greatly appreciated!
The Bone Dry team saved us! On the coldest week of the year, our furnace broke down. It broke down on Monday. On Wednesday, we had a new furnace, new thermostat and a warm house!
Ben Melvin was fantastic! He was very professional and helped me diagnose an issue with our furnace that we have been experiencing for years. Will use again!
Roof replacement. Crew of nine, worked for thirteen hours the first day. Very satisfied.
Bone Dry Heating and Cooling is definitely in the top three home improvement businesses that I have hired over the past 25 years. Super professional, efficient, knowledgeable. The team of Mike, Jerry, Josh and Jordan is just stellar. They demonstrated great active listening skills and designed and executed the perfect HVAC system for me.
I am so pleased with the new HVAC system installed by Bone Dry Heating & Air. Bone Dry provided a top quality unit with a cheaper price than competitors. During the initial inspection they found issues from the original builder install & corrected them in the process including improper duct size, ventilation issues being bare or below minimum code & more. They provided this in their updated estimate up front so we could decide if we wanted it corrected to save us headache & money later down the road. They went above & beyond during the entire install. Ben & his team were very knowledgeable and trained us well on all the bells & whistles on our new energy efficient unit. Our house feels amazing & I highly recommend you give them a try for your HVAC needs.
Had super old HVAC system from the 80's. Everyone from the scheduler to installer were really cool and friendly people.
Had a problem with our furnace and called later on a Friday and they came out the that night. Jerry was a pro, diagnosed the problem, was great with our kids and let them look inside of his truck. Fair pricing, and I’ll be using them going forward. Another great Bone Dry experience!
Ben Melvin is a very knowledgeable HVAC professional, and he was very thorough in evaluating and explaining what needed to be done. Ben scheduled my repair promptly, and Josh and Jordan did an excellent job replacing my evaporator coil. I would highly recommend Bone Dry Heating and Cooling to anyone looking for a reputable, honest and competent HVAC company.
First, let me start off by saying that you never know how much you appreciate the soothing sound of your running furnace until it stops working in subzero weather when you're home with your three kids! These guys got here SO fast, and they quickly diagnosed the problem. They were able to order the part and have it INSTALLED in less than 24hrs!! They were kind, knowledgeable, went above and beyond to make sure that my family was comfortable... and the best part?? We didn't have to sell our firstborn child to cover the expenses. If you are shopping around for people who aren't looking to make a quick buck, but who actually want to fix your system properly for a reasonable price... give them a call!
Josh and Mike did a great job in repairing my furnace. I called late in the afternoon one day and they were able to make it out the next morning. The quickly diagnosed the problem and made the repair in leas than an hour. This allowed me to make it to a previously scheduled appointment on time. I appreciated their timeliness and clear communication. I would highly recommend them.
I had a great experience with Ben and Josh from Bone Dry Heating and Cooling and would highly recommend them! I’ve had major temperature issues in the 2 rooms above a crawl space - they’re hot in the summer and freezing cold in the winter. At least 3 other HVAC companies have tried to figure the issue out with no success. When Bone Dry came to the house, they immediately had 3-4 suggestions and were willing to tackle almost all of them right away. They found large duct holes/leaks that no one else took the time to discover, got into my attic and completely restored some larger ducts in the basement leading to the crawl space. They also installed a new ecobee digital thermostat! It looks super sharp and I’m able to access it easily via my phone, iPad or smart watch. It has the option to add small smart sensors around my house if I’d like to temp control certain rooms, which is nice for a nursery or living space. It’s been perfect for our needs!