Reviews (41)
Victor was quick to respond. When my furnace went out he helped troubleshoot the problem over the phone so I could get back up and running. Then when my A/C unit went out he came the next day to fix the components and even got with tech support to help with the restart issue on the fan and saved me $850. The only reason I knocked a star off was for the price. I know how much these parts actually cost so the labor cost is very high. I understand that you pay for great service and your tech having the knowledge, but $600 an hour was a bit much for my pockets.
Called at 8:00a. Left msg w/service. Ward called in 2 minutes. Was here in 5. Warranty repair at n/c for a part he replaced last year. I appreciate the professionalism, the text reminders of future appointments, that he and his employees are on time, courteous, explain what they do....and do good work. Waiting for a new quote on possible replacement a/c and furnace.
Ward’s Heating and Cooling was fantastic to work with. Do not hesitate to use them!
We had a whole new system put in for air/heat. The guys were fast, courteous, honest, and explained everything they had done. The pricing was better than anywhere else. The financing was so easy and quickly done by the bank. I will be recommending them to all my friends.
Our AC unit went out last Wednesday (writing this on a Tuesday). We have used Ward’s before so they were our first call. We were on the phone with Vic within an hour of us reaching out. There is no hesitation to help as quickly as they can and Vic explained our options very thoroughly. Since this was an unexpected large expense, we called around to several companies to get quotes and after having around 6/7 quotes by Friday afternoon, Ward’s still beat them all. Dallas came this morning to install our new unit and was very quick, on time, respectful, and even asked permission to bring stuff through the house. I felt very comfortable having them in and out of my home during the install. I could not recommend Ward’s more!! They make it so easy to want to do business with them. An added bonus is how much they support our local Humane Society, which I am very thankful for.
Shane was our service man and he did an excellent job..he found a problem that could have been serious and did an excellent job cleaning the outside AC unit..very courteous and friendly..we will be using Wards Heating and Cooling from now on…
Vic was very professional, on time, with great communication. He came right out with the first call & was able to get me taken care of within a few days! Highly recommend!
Vic the owner is a very hard working man that will take good care of his customers. And does a lot of good for the community as well.
They do a darn good job at good prices for service.
They showed up about 15 minutes after I called! I just moved and my air wasn't turning on. They got it going pretty quickly and were professional. Thanks!
They are awesome very professional know their job. I will contact them again for any work I need done in the future
Great service! They were very informative of what they were doing. Extremely nice to work with. Will definitely use them again!
Fantastic people!
Annual A/C maintenance. Victor was prompt and efficient. Explained everything he did. Was great about scheduling the furnace check up in the fall. Great to work with.
Had a no heat situation on one of the coldest days of the year on the weekend no less. Wards responded and had the furnace up and running in less than an hour at a very reasonable price. Highly recommend.
Thank you for the installation of our new furnace! Would reccomend & will call in the future for any other services needed!- Tracy& Brian Leydens
I would highly recommend Ward’s Heating and cooling! They were a pleasure to work with. Great communication, fair, honest and reliable!
The guys showed up right on time, explained what they were going to do, checked things out, then gave me a complete rundown on what they found and also gave recommendations on ways to improve the system. Very friendly, very professional, very cool dudes. Any of this type of work that I need done in the future, this company will be the only number that I call.
Wards was great and they fit me in right away. I definitely recommend them!
Phenomenal!! Works great with you, and values you! Highly recommend.