Reviews (33)
Book Heating & Cooling came to the rescue when our AC stopped working. Quick, professional and overall top notch service. 10/10 recommend Book Heating & Cooling!
Fast, friendly service performed with excellence - with no unnecessary extras thrown in. Highly recommend!
Great response time, and courteous employees. The techs were clean and conscientious. Thank you!
I have chosen Book Heating & Cooling for my HVAC needs for the past eight years. This has included (a much-needed) replacement of an AC unit and furnace, as well as general yearly maintenance. I previously utilized other companies, and they pale in comparison to Book. Book is consistently responsive, professional, honest, fairly priced, and knowledgeable. Joe made selecting new units simple and took the time to explain my options and answer all my questions. Rick has provided the yearly services I have requested. He is always so kind and goes above and beyond (and I very much appreciate that he always puts booties on to come into the house). I also appreciate the appointment reminders from Rene in the front office. I can, and do, recommend Book over and over again.
Highly recommended! Joe is a man of character and I couldn’t think of any better small business and team to service the HVAC needs of others.
Joe and his team are top notch. They are honest fair and treat their customers like family.
Book Heating and Cooling is amazing! First a bit about their techs. Joe, Kevin, Rick & Tyler: each is a master of their craft. Always early or right on time. They are always kind, courteous and extremely knowledgeable. Renee answers the phones for Book Heating and Cooling and she is always a joy to talk to. Secondly their work is impeccable, everything is tucked away, ziptied down, cleanly wrapped with tape and the area always left nice and tidy. Book Heating and Cooling is the best and I will always use them!
Great southern Indiana family operated small business. Quick, accurate, and high quality work from Book Heating and Cooling.
Refuaed to even look at my problem. Was fixed easily by another shop.
The HVAC Techs are super friendly and helpful as well as very efficient.
These guys are loyal and do outstanding work! Trane needs to be good to this dealer. They do the best work and are customer friendly!
From the first call to set up the appointment to meeting with Tom about our heating problems to the installation Book heating and cooling was 5 star. they provided excellent value at a fair price and will recommend them to anyone
UPDATE for 2022 - Book replaced my furnace and, yet again, provided exceptional work. Fair price, outstanding service and remarkable communication. Bumping this five-star review again. I've used Book Heating & Cooling over the course of ten years, on three of my homes. Each service call, correspondence and recommendation is incredible fair and professional. Their work is second to none and their technicians feel like trusted advisers. I could not be happier to work with Book Heating & Cooling. Don't even bother calling any other provider in Southern Indiana - they are second to none.
Great owners and tech, Joe, Kevin and Renee
Would recommend over and over again. Timely, knowledgeable, professional and left the place cleaner than it was when they got there.
Highly recommend!! Very responsive, professional and knowledgeable. They went above and beyond to get the job done! Our AC called it quits during one of the hottest days of the year. I called Book the next day, right when they opened. The sweetest lady answered the phone and said someone would be available that day to evaluate the situation. True to their word, the owner and another professional showed up around noon to evaluate the damages. They quickly assessed the situation and gave my husband and I options. Every question I asked was met with honesty and professionalism. The option I chose meant more work for his company, but they continued to work until the job was done right. They continued to give us updates throughout the day, as well. Book did an amazing job and I’d recommend them to anyone.
Joe is very fair and reasonable with his prices, very punctual, very helpful and most of all, very honest. His employees are the same way. I’ve had several dealings with him both for maintenance and new systems and always found the statement above to be true.
Can’t say enough good things about Book! Called for a furnace repair and they had someone out within the hour. The technician that came was so respectful, knowledgeable, and friendly. We ended needing a new furnace and ac until (our current one was 22 years old). The owner and another technician came back out the same day to install our new units. They worked very late and in the rain to get the job done! I would recommend them to anyone a thousand times over! You have gained a lifelong customer!
From call to assessment to repair our A/C was fixed within an hour. These guys are fast, efficient, and polite. There is no question that we will be calling them for any HVAC needs from here out.
Outstanding customer service and very informative on the situation at hand. Was able to diagnose an issue and helped understand what it took to resolve it. I will never call anyone before Book. Thanks to Rick and Tyler for their great work!