Reviews (100)
Excellent, prompt service to repair a broken air conditioner when temperatures were soaring. Reliable and professional.
Jack arrived for Spring/Summer checkup. I loved that office emails prior to arrival with techs name. Jack was prompt, kind, explained thoroughly and a pleasure. LOVE this company for HVAC and plumbing.
Today Ryan Herring was here to do my spring check-up on the heat pump. He is a great asset to your company __a very polite,friendly and efficient tech. He explained everything to me that he found (all was good) and he got his work done in a very timely manner. And then there is Herb who is definitely THE Shekell man !! He is always my go-to person for all my concerns and questions and I depend on him a bunch and he never steers me wrong !!! I have been with Shekell for many years and intend to continue to stay there. Elaine B.
Shekell has been our home's HVAC people for over 20 years. We've NEVER had a bad experience with either the seasonal maintance techs or those that arrive when we've had "after hour" problems. Always very respectful people whether it's Herb or the ladies in the office setting up appointments, Ryan who was here yesterday, or Troy who was here 2 weeks ago to fix our linking AC but ending up staying until 9 pm to install a new thermostat that we failed at installing ourselves. We trust them completely and will continue to have Shekell has our HVAC people.
I got lucky to get a next day appointment for a routine service. The tech was great-- work and communication. He ran into issue with my water spout not shutting off outside after cleaning my filter. He located the shutoff himself to stop the water. The only thing he could have done more suggest JE Shekell would send a plumber to fix it since it wasn't inoperable on arrival. Nevertheless, I will stall call for all of my HVAC needs without hesitation.
had canaan and logan at our home to install 40 gallon gas water heater. they had the old one out and new water heater and expansion tank installed quickly . great job and very professional office staff was very helpful in working with my schedule will continue to use je shekell for all plumbing electrical and hvac service.
Ryan and Drew were friendly, professional and did everything they could to address issues. Ryan contacted his supervisor and issue was addressed immediately to my satisfaction.
Technician Troy listened carefully to my concerns, and asked questions that ultimately led to a spot-on diagnosis. As always, the quality of the service delivered by the professional was appreciated.
A/C system diagnostics - options for repair or replacement Good visit.
Good communication, came on time, quickly found A/C problem and had parts to fix within a few minutes.
Had some issues with my system and had to wait for parts to come in. My technician Troy checked in on us 3 times that week to make sure our system was still running efficiently enough during that period. When parts came in, Troy took care of business and was so knowledgeable about his craft and respectful. I appreciate all the people that were involved in solving our problem and I can not thank Troy enough .
Called on Monday morning asking about appraisal for new A/C - Furnace install. I was told someone would call me back soon. Late Monday afternoon I called back telling them no one had called. I was told my request had been routed to someone who had taken a vacation day and he would call Tuesday. It is now Thursday and still no call. We hired another company and install is set for next week. Extremely dissatisfied.
Ryan Herring was professional ,on time, and overall a great guy. I would highly recommend Shekyll.
Technician was very nice, completed the check on the system and went over everything with me and wanted to know if I had any questions. Very professional. Will come back next week to complete some repair work outside for me.
They always take good care of my HVAC
Darrin Eaton was out for Spring Maintenance on our HVAC yesterday and as always he was conscientious, efficient, very particular, knowledgeable and thorough. Thank you! Blake and Brandy Titzer
Professional and informative answered all my questions. They have always done a great job! Would recommend Shekell's to anyone looking for repair or needing a new system put in! Thank you Shekell's.
Can't say enough good things about the guys at JE Shekell. Jeff installed my new heat & AC today. Very professional, on time, friendly and high quality work.
Best customer service! Troy is the best! He answered my questions and treated me with respect.
Had the pleasure of having Darren do my spring maintenance. He called when he was ready to head my way and was on time for the appointment. He was very professional and efficient in getting the job done. I was able to get on with my day. His great customer service was and is alway much appreciated and one of the reasons I have been with J.E. Shekell for decades. Thank you!