Reviews (23)
We called them yesterday morning for an issue with our furnace. They answered the phone. Called back promptly to set up an appt. time & had the problem scoped out & fixed within 4 hrs. Really appreciated Adam wearing paper shoe covers in our house.
A very responsive , and courteous company to do business with and trust across the board. My only regret is that I didn't call them sooner!! My tech-Adam-came out with a can do attitude and ultimately listed to the details. He succeeded where other self proclaimed gurus have failed. My business goes to them hence fourth!!
Outstanding customer service and communication. They have always been honest, fair and friendly, basically treating you as a part of their own family. Highly recommend this company to anyone looking for the best customer service experience.
Outstanding company and people. They are extremely helpful and caring. If you are in the Washington, IL area, I highly recommend Barrick-Oltman!
Kind, Professional, and very knowledgeable!
Super professional and VERY nice employees. They came same day I called to check everything out. 10/10 would recommend to everyone I know!!
They came out the same day of my call. Explained the problem. Went and got the part I needed. Came back and got my furnace running. Support local business. Well done. Thank you!
Excellent service. Outstanding installation of an entire HVAC system. Special thanks to Jeremy who went above and beyond to complete the job before the weekend.
Top notch organization. I've used them for issues with vent fans in my bathroom, and also with cleaning out my air ducts. Always professional, always kind and helpful. I strongly recommend for anything you need them for.
Daughter-in-law air stopped working last weekend.She called emergency number.They answered quickly and repaired her air in under an hour.Very pleased with service
Barrick-Oltman is top notch! Awesome turn-around time from service call to new furnace installation. Service men were very professional-- owner even came out to check-in during installation. Awesome customer service! Look no further, Barrick-Oltman is where it's at!!!
Came home from dinner on a Saturday night and the furnace wasn’t running and wind chill was -10 out. Within an hour of calling, they had our furnace up and running again. This isn’t the first time they’ve helped us after hours. Always great service.
What a fantastic experience. I had them install a new heat pump system in my home and due to bad weather, a one day install turned into two, but I could not have asked for a better experience. Their overall communication was excellent and the two install techs were wonderful and got the job done as expected. The system is operating great and the house is really comfortable. My Ecobee thermostat is cool, too. I wasn't sure I needed anything that high tech, but I love it! Time will tell with regards to the overall quality of the system but I feel confident as the online reviews I have seen for Bryant equipment are generally positive. This was not an inexpensive system, but I do not have a problem paying a little extra for quality of service and feel I got that with Barrick-Oltman. I would recommend these guys to anyone for certain!
Mark and Dan installed new HVAC systems in our home recently and we are very pleased. They provided numerous options and advice and their install team was extremely courteous and quick. Definitely recommend.
Great Service at a fair price! These guys are professional and did a great job at our residence. Highly Recommend!!
Great locally owned company with outstanding customer service. Very responsive and quality of product/service is awesome. Highly recommend for your all of your heating and air needs!
Barrick-Oltman did a fantastic job zoning our two story house. They were extremely professional and efficient at completing the job. The technician even showed us how to do the maintanence on our AC unit to keep it running longer!! These guys are top notch!!
I told service man to fix it, but least tell us how much it was going to cost if it was going to be 700 dollars, I thought may be few hundred $. Poor customer service. Well, I need to check other heating system now, but I am calling some one else.
Unless you're desperate wait until morning and call someone else. They didn't disclose price, and technician simply walked off with my credit card info without giving me a total or invoice. After stopping him we were told we could take a photo of their service form which only had a total. Just a poor and expensive experience.
What a great company to work with. Fair prices, great service and top of the line equipment