Reviews (100)
I called three different places for our issues. He was only person that was honest about what needed to be fixed. First two told me to replace everything. Alex was not cheap but very professional. I would trust him again for next scope of worn.
Worked with Alex. They fit us in quickly and the office was responsive and professional. Alex diagnosed the issue, explained it to us, and got our AC back up and running. Would recommend this company.
came a bit late and took much longer than expected. clean up was not done well and no response after contact.
The guys were professional and knowledgeable. They also were mindful of my toddler and newborn. They took the time to answer all questions and made sure I understood everything that was happening and even educated me on my system.
The service they provided was prompt and they corrected the problem in less than one hour. I will use them again.
Overall great experience. I had my AC and furnace replaced. The team was very responsive, professional and efficient. I will be using them for all future service needs.
The service was outstanding. They showed up an hour ahead of schedule and had a crazy obstacle to get outside the window about 30 feet down. They thought outside of the box and were able to clean the dryer vent without any issues. Not only did they do a risky project, but this was the only service in Chicagoland area that went out of their way to make it happen. I could not thank the team enough and HIGHLY recommend them to anyone in the area. Extremely friendly, great service, and an amazing rate. Thank you!
I have used them in the past. I continue to use them because I like their work.
Would have been 5⭐️ except that our yard gates were left opened and our dog got out. Also, left a mess under the outdoor dryer duct.
Definitely will be using Duct Professor Heating and Colling again! Very knowledgeable, helpful and professional.
Roni and Vitalii serviced our condo and were amazing. They took photos of the before and after, made sure to cover/protect our counters, and were very friendly and approachable throughout their cleaning time. I have no hesitation in recommending Duct Professor and hopefully you can have Roni and Vitalii work with you!
Great company! Very professional. Very pleased to work with Duct Professor. And Dimitri helped me with a problem I’ve been dealing with for so long. I had a really cold room compared to the rest of the house and he fixed it for me. Thank you! Will be coming back.
Roni and Vitalii were amazing!! I had a dryer vent that was broken and they replaced it quickly. When they went to clean the dryer vent, they quickly realized that the vent was completely disconnected in my attic. They climbed up, quickly identified the issue, added new venting, and explained the entire process to me patiently. I was so impressed by their thorough job, I will definitely be using them again soon!!
Duct Professor Heating & Cooling solved a big problem for me. Another company had recently installed a new HVAC system that was wholly inadequate in temperatures over 80° -- and on really hot days, interior temperatures reached or exceeded 80° in our Chicago apartment. I originally contacted Duct Professor for a 2nd opinion and was pleased with their highly analytical approach. I subsequently had them rip out my existing system and upgrade to their standards. Problem solved. Smart, friendly folks.
The Duct Professor team was amazing. They were on time, thorough and communicative during the service. The office is a great help and looking forward to using them again!
Alex has been great to work with over the last year+. Full installation including new ductwork went extremely smooth considering drilling in the ceilings and floors in a 3800 sqft 1930 home. I did get 10 quotes from HVAC companies (4seasons, abt, independent, etc) before choosing Duct Professor. Yes, price and product were decision factors, but not completely. Alex listens and provides real answers (straight shooter). We hammered out every detail and he delivered. The heat pump is saving over 50%+ in utilities per month. Great purchase, Happy to recommend this company.
First time I used this company and Dimitri came out and I must say he was honest and honesty is not popular these days. Definitely appreciate you Dimitri and giving us multiple options that’s why I chose your thermostat change and will go with that! Thank you!
Roni and Vatilii were amazing and professional! They took the time To explain everything and to make sure that everything was clean. I highly recommend them!
Very professional, very courteous, very friendly. The installation of the furnace/ac went as expected. Thank you! Will definitely hire again. 10/10
Excellent company with top notch service! Very friendly and professional staff! Employees seem to enjoy working there as well. Dont look elsewhere, use duct professor!!!