Reviews (21)
I basically paid them to treat a symptom and not the core problem. It was a complete waste of money. Had a different company come check it out and they were able to determine the actual problem and fix it.
Not recommended. Highly not recommended. First time attempt. Contacted Lampert on April 13 for service call to repair outside AC unit. Local to me. Upfront, sold me an annual service plan at a charge of $49 to cover service calls for a year (presumably to cover coming out to diagnose/estimate). Download Premium Home Service app, get $50 coupon for first time customer. Scheduled for same day, 12-4pm. Great concept. Waited 4 hours, no show. Called and service rolls over to someone who cannot speak English well. No problem with that, but he keeps repeating that they will come within 4 hour window and will call before. The rep can't understand they haven't Come within window, window past. Wait another hour, call again and a woman says the tech will contact me. Wait another hour, nothing. Call again and they reset my appt to next day, April 14 window 9-12. Again, no show, no contact. Called again after 12 and told tech must be delayed at another project. Told them I needed the tech to contact me with ETA, assured they would. 230 P.M. and still no tech, no communication..this isApril- can't imagine how bad the service and lack of responsiveness will be when summer kicks in or depths of winter. Seeking refund of annual service fee- disappointing and a waste of time.
fantastic service They were able to immediately address the few questions I had. When compared to the work they performed, the cost was fairly fair.
Great service! I had a few questions and they were able to answer them very quickly. The price was very reasonable considering the work they did.
They're professional and personable, they have a great crew, and they'll do the job right. I'd recommend them to anyone!
Great company! I used them for repairs and they were very helpful.
Big thank you to Lampert Emergency Heating & Air Conditioning! Our basement flooded with a leaking water heater during the terrible snow storm! Salom answered immediately and sent help immediately! Lampert Emergency Heating & Air Conditioning is amazing and will hire again.
Great and professional mechanics, always punctual and polite, did superior work on our AC and heat pump. They came back quickly to make an adjustment when one room was too cold and I haven't had any problems since. I cannot recommend them enough times. They are superstars!!
The technician arrived on time. After inspecting our non-functioning furnace, he explained the issue that needed his attention for him to order the parts and fix them. He was very understanding and patient with us. Highly recommend!!
What a fantastic experience with Lampert Emergency Heating & Air Conditioning. From the moment I called the repair work being done. Our repairman was great. He explained everything and gave us options without any pressure. I highly recommend you call this company for any your cooling/heating needs.
Very proficient, straight to work to identify problems. He found several areas where system was allowing air to escape, made corrections, added tape to seal unit and completed in time for me to keep my next scheduled appointment. Highly recommended.
Their technicians were great, knowledgeable and professional. They were done right on time and clean up their mess. Their friendly nature and follow through quickly earned my trust. They were very flexible and just did a commendable job.
We had a wonderful experience with Lampert Emergency Heating & Air Conditioning. The gentlemen were extremely professional and caring of our property. Techs did the installation and started on time and didn’t leave until the work was complete. I highly recommend this company for all your heating and air-conditioning needs. Thank you
Outstanding service during emergency heating call and follow up services. They were very knowledgeable, courteous and informative. They will now be my go to company. Their customer service at the office is top notch. Would surely hire them again.
Great service reps and very knowledgeable team. Lampert Emergency Heating & Air Conditioning really know what they are doing. I haven't had a bad experience with Lampert Emergency Heating & Air Conditioning and don't expect to have one. They are quick, responsive, and treat you with excellent service. Keep up the good work!
Danny drove came to my home at 9 pm to fix my unit. He was so pleasant and got my unit fixed promptly and recommended a part so the problem does not happen again. His service was exceptional and the reason I've been with Lampert Emergency Heating & Air Conditioning for 40 years.
Danny worked his magic, explained the problem in . Polite and easy to work with. He answered all the questions I had about my heating unit.Confident in his work, excellent work ethics and took the extra effort to explain recommendations needed.I cant recommend them more highly
Danny was very punctual and used much patience, confidence in attending to a complicated furnace problem. The outcome was outstanding! Danny was thorough and very knowledgeable. The service price was very reasonable. Workmanship and professionalism was on a higher notch. Will use this company again.
I called Jack on a Saturday when our house was almost 100 degrees, and I was happy he accommodated my need and was at the house in less than 30 minutes, he inspected the issue and gave me a quote for far less than what I was expecting and I could tell he is very trustworthy. He had the air conditioning up and running within minutes I highly recommend this company to anyone with heating and cooling needs
Lampert Emergency Heating & Air Conditioning was great to work with. We called them on a Sunday to check our AC unit which was making some strange noise. Kim the tech arrived on time and was knowledgeable, and did the work professionally. Will definitely call them again when I need anything related to our AC or furnace service!