Reviews (38)
They always have the parts I need. Very helpful over and courteous. Been going there for years and will continue 😁
Don't go here overpriced
The guy working at the counter has a serious attitude problem I wouldn't recommend this place at all
The guy that works the counter has absolutely no business being in a customer contact position, at all!!! After I complete this review I will continue searching for somewhere else to take my business. As a landlord of multiple rental homes in the Joliet area I expect more from my proveyors and contractors. This single individual has turned me off doing any future business with Sundburg
They are sooo wonderful here!!!
Needed a replacement thermal fuse for my dryer. I called to make sure they had it, and they had one for me at the counter when I got there. Super quick and easy. Thank you!
Always had the parts I needed, good people.
Great service, always comes through with the right parts for appliance repair.
They weren't so helpful
Always helpful and they usually have what I need.
Needed to buy pump for my Westinghouse washing machine that stopped working. They charged me $120 for new pump, seemed expensive but thought I have to have it so I bought it. Went to car and looked up on amazon to find the same new pump for $20 free shipping from numerous sites..... brand new pump not a rebuild!!!! I went back in store and asked them if they price match and they said no, no returns and amazon sells used parts. I showed they the pump was brand new from amazon from GE and they kept arguing the parts on amazon are used. I have bought several things from this store and try to support the local stores but will never buy anything from them again!!!!! Very disappointed
Employee's show no respect and don't value their customers. They wanted to charge roughly 130% for parts compared from the original manufacturer itself. I found the parts on Amazon for nearly half the price. If you're not a contractor, I highly recommend not wasting your time and money here.
I called today and I am new to fixing appliances. The guy i spoke with didnt have any patience huffed and hung up on me. They also wanted to charge me $155 for a part that i found on Amazon for $100. Completely overpriced and very rude.
Great place always comes through in the clutch for that part no one else has.
Great people. The item I was looking for I found it at their store.
Very poor service. Guy was ignorant and arrogant. No help at all, rather Google search.
Extremely happy with the service provided.
Knowledgeable staff, reasonably priced parts and in stock. It made for a speedy repair. Hey Tony, thanks for all the help!
Lost my furnace motor Christmas eve, eve. Ran the house on torpedo heaters til they opened. Walked in with motor and cap. Fella behind the counter hooked me up in minutes. Universal fit. Explained which leg not to use. Long story short, it worked like its supposed to. Can't recommend strongly enough.
Owner is Great honest & knowledgeable! I will be back for any and all appliance related issues and parts!