Reviews (45)
Justin showed up on time and quickly diagnosed the problem with my furnace and the cost to repair. He also gave me good info on how to save on winter and summer cleanings and tune ups. I was already a customer of Ralph's and I'm glad I am. Great job!!!
I’ve used Ralph’s Heating for several years and always pleased with their service. I have recommended them to friends and family and will continue to do so.
My heat went out on a Friday in December 2022. It was the first below zero day in winter. I called other heating companies and was told that they would not be able to fix the furnace until Monday. I called Ralph's at 6:30 pm, the repairman arrived about 7:30 pm. I needed a new motor for the furnace. The repairman did not have one with him, but arrived early the next day to install the motor! The price was reasonable and the service was excellent! I will use them every year for maintenance.
Efficient and friendly staff. Pricing isn't bad. Love this company.
Very kind people and the work is excellent!!
I have been using Ralph’s for years at different rental properties. First time using them at my residence. Service was amazing as usual! This is the company you want dealing with your HVAC needs. Price was fair and the technician took the time to explain the system and preventative maintenance!
Ralph’s Heating and Air Conditioning repaired my furnace. They were the fairest price and did high quality work. Ralph’s has high standards and truly does care that the job is done right so that I would not have any more problems. They then cleaned and inspected my entire furnace and I know feel comforted and confident knowing I will have a safe and warm winter, Ralph’s technicians have high quality training and are good people. The price was the best of the 3 companies I called.
I have 2 different experiences with this company, one for myself & another time for my mother in law. In both cases, we received. 2 of the most Outrageous quotes from a company who thought we didn't know better & we received a 2nd opinion. Ralph's gave us an Honest assessment & Price for the work! That the other company basically tried to manipulate & Blantantly lied about the work. I have referred other people to Ralph's based on the honesty alone. It is Appreciated!!
No as great as before. Been using them for years, but last tech was more interested in selling me an overpriced new unit. Will not use them anymore.
My husband and I had a very pleasant experience working with Ralph’s heating and cooling to resolve our HVAC temperature and faulty 3 zone system starting with front desk assistance. We had no problems getting service appointment, and they completed job professionally and in a timely manner. We were highly honored to have initial diagnostic completed by John following by skilled technician, Carl. Yes, we highly recommend them.
Great customer service. Real live person answers phone right away. Our service technician was courteous, informative and did a very thorough job while explaining along the way. Will definitely be using them again and would recommend!
I’ve used Ralph’s for five years for heating maintenance and they’ve been responsive and reasonably priced. Recently, our boiler went out on the coldest days so far in Chicago. Ralph’s had identified a new boiler and begun installation by noon the day after I called and got us back with heat by the next evening when their guys stayed late to make it work. Very professional. My family was extremely grateful.
I had an issue with my boiler on a Saturday night. Ralph’s customer service was responsive and fast. The HVAC tech (Matt) got to the location quickly, was extremely knowledgeable, gave outstanding service and the price was excellent.
Good, timely
Great service will call again if needed 5 Stars
4/18/2021: For years, this reputable heating/plumbing service center has provided top notch service for many citizens of the greater Chicagoland metropolitan area. My father was a longtime customer of it's service facility on Chicago' Southeast region. On April 7th, due to a loss of heat in the home of my childhood, I called the dispatcher for Ralph's customer service department to request an appointment for service for the following week. However, we requested an earlier date due to concerns for safety of the use of our heating system. Without hesitation, a service technician was sent immediately, and arrived within 15 minutes. The technician, a Mr. Justin B., performed a thorough inspection, cleaning, emissions tests, and, needed service, insisting on safety first during all stages of the visit! My father, Nathaniel Clark, Sr., passed away in 2018. The week he passed away, Ralph's Heating came out for an emergency service request, and, as always been consistent then, all the years prior, and, even this visit, exceptional service is the standard set by this service provider! Thanks for this opportunity to share my experiences! With The Highest Regards, Nathaniel Clark, Jr. Jackson, MS (But, Chicagoan Born And Raised!)
The best around give ralph a call good guy
Ok
They'll take $80 from you without telling you what the problem is for wall furnaces. They sent a guy that was most likely covid positive just to tell you he needs help. When in reality, you just needed your furnace fixed.
Good service. Very decent prices.