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Hayes Mechanical

★★★½☆ 3.9/5 (25 reviews)
5959 S Harlem Ave, Chicago, IL 60638 (773) 784-0000 Website
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Reviews (25)

Lexie Rodriguez
Lexie Rodriguez
★★★★★ Jan 20, 1970

Hayes Mechanical came to our rescue this past winter. With the below 30 degree weather our 300 unit residential building when a 6" pipe busted in our basement flooding it with about 7' of water. They help restore our boiler system, sewage pumps and all the mechanicals in our basement. OUTSTANDING WORK!!

Sarah Heim
Sarah Heim
★★★★★ Jan 20, 1970

We had an emergency situation in our building with 4 units last night (Dec 23,2022), where all of us were having water come up from our basement drain from the sewage line. We had a clogged pipe that needed to be rodded. I want to thank Bill for coming out to us on Woodlawn in New Lenox, IL so quickly and during this crazy cold weather we’ve had AT NIGHT! Bill was unbelievably helpful and so kind even though he had to leave his house where he had family over to come assist us! We weren’t sure if we were going to even get someone out within the day or a couple days later, but Bill came through! 5 stars for this man! Thank you so much again!! Our whole building appreciates you so much!!

Toni Becerra
Toni Becerra
★★★★★ Jan 20, 1970

All good

1981 reunion
1981 reunion
★★★★★ Jan 20, 1970

We used Hayes to replace the very old, bit, bulky boiler in our church. This was a commercial job. They were wonderful to work with from the first contact where we had them look at our system and provide an estimate all the way thru to the end of the project. Ryan was fantastic in terms of helping us obtain reimbursements that were available thru several sources saving us unexpected money. He did all the work so we didn't have to fill out the paperwork. Communicating with the Hayes team was excellent. They showed up at 7 am every day just as they said. This mattered because we had to meet them to let them in the building. They were respectful, professional and just nice people. The commercial boiler they recommended was high efficiency and they could answer all of our questions. They finished the job within 2 weeks just as they said they would even though there were some additional issues with pipes that came up. I also really liked that they had a person pick up the old pipes and recycle/sell them as opposed to having them sit in the alley or get disposed of in a dump somewhere. The price they quoted was the price we paid. I cannot recommend them enough for commercial jobs. We had other quotes but valued the extra hands-on attention we thought Hayes would provide and they did not disappoint. Highly recommend them.

Rachel Burnes
Rachel Burnes
★☆☆☆☆ Jan 20, 1970

Driver in van 15HH tried to hit me on I-57. There's a zipper merge. He came flying up to merge and just tried to move over even though I was right there.

Adriana G.
Adriana G.
★☆☆☆☆ Jan 20, 1970

If I could give NEGATIVE 5 stars I would. This Company Is Terrible with who they hire they need to be more careful on the kind of people they hire to drive there vans! At 9:01 AM On 2/23/22 As I was driving on a construction site on 22nd in Broadview, IL there is a lane where its one car goes while the other waits when it came to my turn he stepped on it even though he had to wait until I went and he almost crashed into me and into the car in the front because he did not want to stop, driving crazy could have caused an accident. LICENSE PLATE # 2906183B. I hope the company takes action on the driver because that was very unethical and very uncalled for. Driving like a crazy person is dangerous for everyone. Terrible experience.

Jerry Smith
Jerry Smith
★☆☆☆☆ Jan 19, 1970

Teach your drivers not to tailgate in the right lane.

Christopher Winters
Christopher Winters
★★★☆☆ Jan 19, 1970

The piping that connects my condo building's central air conditioner with my apartment started leaking in July, and the building engineer recommended asking Hayes Mechanical to fix the leak. We did so. A Hayes technician came and was able to deal with the problem in something like 30 or 45 minutes. So far so good. The problem is, five weeks later we received a $331 bill for "labor and consumables." I objected, asking for a breakdown. According to the e-mail I got from Hayes, the technician claimed he'd been in the apartment for an hour and a half (he hadn't). Because my partner (who’d contacted Hayes) inexplicably hadn't asked for a cost estimate, I felt I had no choice but to pay. The lesson: while Hayes may do good work, they will charge you a small fortune for doing so, even if that requires lying about the time required. If you use their services, demand a cost estimate in writing before they start.

Kunal Berry
Kunal Berry
★★★★★ Jan 19, 1970

My mechanic, Ed, was super helpful and thorough with his work. He took the time during diagnosis to explain to me exactly what was going on despite my limited knowledge of AC systems. He was very patient afterwards as well to explain to me how the system works overall. Both Ed, and the service manager, Kevin, were also excellent in assisting me with my home warranty company to call and get approval for repairs as they were reimbursing me for my work with Hayes. There were long wait times, and conversations Kevin had on his own, likely totaling an extra hour of support, which him and Ed both did very willingly and without any frustration. It was much appreciated. Highly recommend!

Adam Taylor
Adam Taylor
★★★★★ Jan 19, 1970

A full service mechanical contractor staffed by friendly people.

Richard Parker
Richard Parker
★★★☆☆ Jan 19, 1970

Applied for a job but got no response another case of age discrimination its is against the law but that doesent matter it's hard to believe after 43 years of a successful career no one is interested

Tony Montagano
Tony Montagano
★★★★★ Jan 19, 1970

Great personnel and service.

stacey M
stacey M
★☆☆☆☆ Jan 19, 1970

I wouldn’t even recommend this company to my enemy. This is the worst company I have ever worked with. They charged my grandmother $450 for a furnace check!!! No exaggeration!! NO WORK... ABSOLUTELY NO WORK was done. The note on the account only states what the technician found and what needs to be done. They never got back to her about parts that she needed nor did they fix the furnace. Definitely would NOT recommend. Please save yourself the frustration.

Sandra Flowers
Sandra Flowers
★★★★☆ Jan 18, 1970

I had a clog sink line in the basement I called Hayes Mechanical and they sent Brad to take care of the problem. Thank You for a job well done

Claudia Oberthier
Claudia Oberthier
★★★★☆ Jan 18, 1970

Knowledgeable and promt service

Shiyi Zhao
Shiyi Zhao
★★★★★ Jan 18, 1970

Hayes Mechanical was the winning bidder on a mechanical preventative maintenance contract for several schools at which I work. They respond to our service calls very quickly and quote reasonable prices on work. They also make sure to have the same service technician work at each school when possible, so the technician can build a working knowledge of how the systems function and historical issues each system has experienced. We love working with Hayes.

Glenn Maxa
Glenn Maxa
★★★★★ Jan 18, 1970

Love working with Hayes Mechanical and Ryan Smith for over 6 years now. Can't wait for our next project with you and your team. Excellent workmanship. Glenn Maxam Franklin Energy Services

Al Navarro
Al Navarro
★★★★★ Jan 18, 1970

Very knowledgeable and friendly

Jeff Bingley
Jeff Bingley
★★★★★ Jan 18, 1970

Had several (4 or 5) very good experiences with them for servicing my properties. To be honest, kind of surprised to see the two reviews below that follow the same format and conveniently suggest another company by name. But in my years dealing with them, I've found their quotes were always reasonable, they were always very professional, and timely, and the work was solid. Would recommend

shane herman
shane herman
★☆☆☆☆ Jan 18, 1970

It seems like others have had similar issues. Had them out to inspect our AC unit, the man who arrived said he could not answer if the estimate was free. They did zero work for us and only spent one hour inspecting the roof...weeks later received a bill for $603.00 which is ridiculous. Avoid this company completely.

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