Reviews (39)
I was having issues with my A/C unit tripping my brand new breaker. After some troubleshooting the problem was fixed and the price was very reasonable. I'd also like to note how friendly the service is:)
They do great work with fair prices. Highly recommended. Will definitely call them again if necessary.
Just had our 1.5-ton A\C unit replaced, with a larger 2-ton unit. We went with Custom Air of Idaho. They did an incredible job, for half what the local big outfit A/C company quoted us. We will definitely use them again and recommend them to all of our friends.
They installed a new furnace and A/C. The entire process was easy, service was great, and a great price too. Thank you.
Angie and Rick are honest and hard working people, came out to my home in the dark and cold and worked like heck to get me up and going again. Thank you guys so so much. I will always come back to you for all of my heating and cooling needs. 🌈❤
The people were very knowledgeable, friendly, responsive, and dependable. The price was very resonable.
If you need your AC repaired, this is the company to call(FIRST). My parents had a different company come out for an AC repair and were told they need a new system. i told them to call Custom Air, and they came out the next day and got the "old" system up and running. They gave my parents all the information regarding future repairs or replacement. We used them once to repair our AC also. One word to describe Custom Air, HONEST.
Custom Air does excellent work! After two after-hours (10 pm) service calls at their peak time to try and fix our failing AC, we concluded that it was beyond repair. A new system was proposed at a fair price, ordered on Friday, and installed on Tuesday. It's been keeping us cool in this 100+ weather. Thanks Rick, Angie, and team!
They came out the same day and fixed our air conditioner. It was 100 outside and 85 in our house and they had our air back up and running within 15 minutes. Their rate was more than fair. Would recommend them to everyone and will definitely use them again.
These guys are awesome. Came to our rescue late one sweltering night when our a/c went out. Fixed it quick and didn’t try to sell us stuff we didn’t need. The price was right too. I’m a customer for life now and highly recommend them to anyone!
READ THIS!!!!! It was a 97 degree day and at dinner time our AC went out with a 101 day forecasted to come the next day. Rick and Angie came out at 11:15pm and had me up and running in 45 minutes!! The dedication to real Idaho native service is truly heart warming. I thought places and people like this were gone, but they restored my faith that Idaho values of taking care of people are alive and well. Pricing was very, very fair (maybe more than fair considering) and I defy you to find an HVAC company that won't leave you feeling like you just got jammed. Not Rick and Angie, no no... these people are salt of the Earth. Don't listen to TV commercials, radio ads, or mail out flyers.. take it from me. You won't find a better company to rely on in the clutch. GREAT WORK! Thank you guys, you really are the best!
The first thing I look in a company is if they show up on time (anymore if at all). I have been using custom air for the past couple years for any of my studios heating / cooling needs and they are always early, prompt and have the job completed the same day as the appointment. Great family, service and value. These folks have a forever client based on their rock solid business ethics.
Rick and his crew were very prompt an did great work for a great price. They are very responsive to questions and concerns.
This company has been great both recently and in the past. Their quality of work is excellent as is their pricing. Custom Air takes care of their customers!
I had a great experience with the company. My AC was sounding like it was going out completely. Not only did they fix the issue but got my AC running better than before. On top of that they gave me a very fair price. Highly recommended!
They were seriously so awesome! Our AC shut down this afternoon however, I didn’t notice it until around 8:15 pm. I went online, entered in my information in the contact area of their website, and I received a call 20 minutes later at 8:42 pm. They asked me if it was too late to stop by and I said “Heck no!” They were here by 9:45 pm. They fixed my AC unit within 15 minutes!! There is a reason why they get a 5 star rating, because they are seriously THEE best. Not only do they know the true meaning of customer service, but they also give you the best deal. HIGHLY recommend them!
Very responsive and easy to work with!
Very punctual and timely; honest, accurate, knowledgeable, excellent communication, and committed on following through by solving the issue whatever the task small or big. I would HIGHLY recommend to anyone needing heating & cooling services to contact Custom Air. Thank you, Rick and Angie, for everything.
Rick and Angie came out to my house at almost 9:00 pm, and had my faulty heater fixed and ready within an hour. They are friendly, knowledgeable and affordable. I would definitely recommend them to anyone!
A/C stopped working overnight. I wake up it's 79 in the house on a friday morning with out of town family on the way to my house for the weekend! Called and left a voicemail. Got a call back in a short while. Explained the situation. Rick and Angie came out and diagnosed the problem. Checked to make sure the fan motor I needed was in stock locally, it was! They came back out later in the evening that same day and replaced needed part. Everything is now working great! This wonderful husband and wife team got my system blowing cold air again! It was a very pleasant experience given the circumstances. They were very honest, didn't try to sell me a brand new unit when my current a/c was still able to be repaired for a very reasonable price even though it's about 14 years old at this point. If you're like me and looking for someone honest, and who knows what they are doing, call these guys, you won't be disappointed! When time comes for me to finally replace my whole outdated unit, I'll be giving Rick and Angie a call again! Thank you so much guys! Great job!