Reviews (59)
Top notch company. They answer the phone on the weekends and get things fixed correctly in a timely manner.
We had a small gas leak under our stove and Top Shelf was able to come out this morning. Kelly (our tech) was on time, professional and very helpful. I would HIGHLY recommend Top Shelf!!
AC went out Friday prior to the 4th. Called several companies and Top Shelf was the only place that would come out. Chris was quite simply a great guy and walked me through what needed to be done. Answered every question I had and went above and beyond. Thanks Chris you are an attribute to your company . Appreciate you very much
The technician that came to assist us was quick and professional. We o ly had to go about a day with out as the ac went out on a Saturday night. I really appreciate their work and professionalism
Steven and Kelly helped me out with my natural gas line, they gave me the part I needed and had a great customer service.
Showed up for us after hours this Sunday and saved my wife and I in a pickle. Kenny was a great help and very informative as well. If ever in a situation with our water heater again we will be reaching out to you guys again. Thank you!
In early March we got quoted for a full ac and furnace replacement from Top Shelf. They did a wonderful job. We got a full replacement and they were not only quick at scheduling us but also efficient during the install. I called Kevin today to get the Freon serviced (since the ac was installed when it was winter they let me know they would comeback during summer to fill the remainder) and they got me scheduled same day. Steven came out and did a great job and even replaced our filter while he was at it. Thank you.
Chris also cleaned the filters on the mini split. He was friendly, courteous, helpful. He answered all my questions. Prices were very reasonable.
Great customer service and fast response times
From start to finish, we were well informed. The crew was efficient, knowledgeable and friendly. We will recommend Top Shelf to anyone looking for HVAC install or service. Thank you Top Shelf team!
I don't do this often but when I it's because I mean it. Great job thank you.
Top Shelf has been servicing our AC/heater and water heater for 3 years now. We have always received excellent service. They always arrive on time and they are very knowledgeable about what they do. I frequently recommend their services.
Excellent service
Chris came to service our furnace for an intermittent failure. He was here quickly, on task and did a thorough job of getting our unit back up and running the best it can. I would recommend top shelf to anyone in need of repairs on their system
Chris did a great job cleaning our furnace and checking for possible issues to keep an eye on. We were very pleased with the service!
Good job!
My '89 gas furnace went out mid way through the day as I was working from home. I called Top Shelf Heating and Cooling after a recommendation. Kelly was able to come out and get my furnace fixed up within a couple hours. Since it's a very old furnace, it's got some peculiarities to it for sure and is on its last leg. Kelly was very helpful in explaining the issues and what my options are when it comes time to replace. He even caught some goofy wiring issue that was causing the AC to turn on with the furnace, which I had no idea was happening. He was able to help me get that issue resolved as well. I'll definitely be calling these guys again!
We got estimates from 4 local HVAC companies to replace a wall heater in an old home. Kelly was thorough in his assessment and very knowledgeable; he even tried to find parts to fix the unit, rather than replace it but it was so old there were no parts for it. Not only did they offer the best price, they were able to schedule the work at least a week ahead of all the others, NEAR THANKSGIVING! Paul and Steven installed the unit and were very courteous and cordial. Every time I called the office with a question, Kevin answered the phone and provided the information I needed. This was the only company of the four who mentioned financing and Kelly knew exactly how it works and what is involved. This entire process could have been a nightmare but the guys at Top Shelf made it a breeze. Definitely make them your first call for any HVAC needs.
Got a new system put in which was cleanly done. Had good response time when our heat pump was having issues due to a manufacturer issue, Chris did great work to make sure everything was working better than ever before.
Chris came out on a Saturday to fix our furnace when it broke down on us. He was very professional and quickly helped us get our furnace running again!! We are satisfied customers. We will be getting out units maintenanced by this company in the future! Thank you!