Reviews (100)
Andy was the consummate professional, very thorough as he checked and serviced our AC, furnace and water heater, keeping us informed along the way. He was honest and ethical when describing what our units needed to bring them up to par. An excellent employee for sure and a great asset to the company.
Idaho Heating made the nightmare of our entire system failing, so much more bearable. Andy Fountain came out to diagnose the issue and he was incredibly professional, DID NOT use any fear tactics to get us to buy a new system, honest and showed us everything, and clearly explained things. They were so kind to us and swent above and beyond when they didn't have to. Chris Coleman was our installer and he was clear and professional and took time to answer all our questions and was not in a rush to get out once the installation was completed. They have a great team! I highly recommend them and will never go with anyone else!
Our tech was on time, knowledgeable and fixed our problem quickly in one trip. Thank you!
If you are looking to upgrade your current heating system, Idaho Heating and Air is the company to call! Not only do they install, service and maintain geothermal HVAC units, but dual fuel and air to air systems as well. Jason, Brian and their crew are the BEST and did a fabulous job on our retro! I would highly recommend them to my friends and family!
Noah installed a new water heater and did a great job. Very professional and efficient.
We bought our house at the peak of the housing market and the home inspector did not do a great job inspecting the furnace and AC units. Our furnace quit working in November and our AC unit was so old it used illegal refrigerant. Needless to say both needed to be replaced. Being new to the area we called several places who were more than a week out, but Idaho Heating & Air came out the same day got our new furnace installed. They also installed a new hot water tank and a new AC unit for us. Fast forward 6 months later they just came out to do our FREE included service maintenance. Andy was amazing and made sure our AC was running at its best for the hot upcoming months and changed out our filter for us. I highly recommend this company. We were new to the Boise area and it seems to be hard to find trustworthy companies to work with. Idaho Heating & Air is definitely one of the good ones.
Erin was very informative and professional. Explained how I could make the most of the system and keep it running better. I appreciate him showing me what to watch out for.
The techs were great! The office staff is AMAZING! You can tell they are happy to work there and love what they do. Natalie and Andrea are the best!
Highly recommend this company! I appreciated the communication and accurate updates I received when someone would be arriving at my home and I liked that I was texted a picture and bio of the techs that was coming, it made me feel safe and comfortable. I had my AC fixed and I requested someone to come out and look at my AC, furnace, and water heater for upgrade options. Scott and Erin were very knowledgeable and helpful. I appreciate them taking the time to explain and show me what they were seeing and walking me through everything. They even sent detailed emails with pictures to my significant other who is currently deployed so he could be included in everything that was being discussed. Everyone had such a great attitude and were wonderful to work with. Could not recommend them enough!
My AC stopped working just as summer was heating up. Andy came the next day and had it diagnosed and fixed within a few hours. He was so great, very knowledgeable and just a nice guy. I hope I don’t need another repair soon, but if I do, I will definitely request Andy again.
We had Scott out at our house to help us out! We have a little in the house and he made it a top priority to get everything settled for us! Would definitely recommend this company, they are very reassuring and professional! Thank you for all you do!😊
Scott Loftis was amazing with explaining my options and what would work best for me extremely satisfied.
I have a few rental houses and have always used other companies but I tried Idaho Heating and Air this time and now I'm a life long customer! The experience I received from start to finish was great and everyone is so nice. My technician Scott cam out and WOW!!! He is a book of knowledge and helped me pick a system that fits my needs and budget. I will only use this company from now on. I wish I could give more stars
Experience working with Scott explained everything in detail very professional
Idaho Heating & Air is a reliable company. Tech arrived on time, system was installed in a timely manner. He was pleasant, honest and very knowledgeable. Left no mess. Will definitely use this company again
Great company very friendly and there main objective it to take care of the customers every one in the company is great to deal with highly recommended this company
Idaho heating and air is an amazing company, truly the type of company to go above and beyond for everyone they come in contact with. Trust is a timeless trait!
Andy came with Noah. Both were very polite, supportive, professional. Andy gave the rundown of timeframe he'd need, and asked if I would like recommendations, which I did, and he was very thorough throughout the whole process, very calm, and kind. Thank you, Andy, Noah, And Idaho Heating & Air! Your business and personnel are top-notch! Sincerely, Theresa Hill Nampa, ID
Andy really knows his stuff!!! We appreciated his expertise on our system. Very personable and professional! We’ll be taking the next step soon with this company.
These guys are the best. I needed to replace an older furnace and add a heat pump at my house in Smith's Ferry. I had 4 bids from different companies. Idaho Heating and Air beat the others by THOUSANDS of dollars. Everyone on the team is exceptional. From my first call to the owner Bryan (I heard him on the radio) to the fully installed system today was less than a week!! Natalie, Scott and Brian 2.0 are all great! Kevin and Hayden did the install and were incredible... I'm older and they could see I was struggling to put my Starlink antenna on the roof while they were here, so they took a couple of minutes and did it for me! Incredible service. 5-Star all the way. I can't say enough good about Idaho Heating and Air (and Starlink) :)