Reviews (33)
Great job! Cannot say enough good things about them. Nice people to work with. They where up front with what they needed to do and the price. Cleaned up after the job was done. Will hire them again and recommend them to others.
K.E. Greene Mechanical installed my Aquasana whole home filtration system and did an excellent job. I got a fair quote and received great value! Thomas was trustworthy and very informative when installing the filtration system. I’ll be calling K.E. Greene for future plumbing jobs.
Rheem Tankless water heater yearly maintenance service is provided by technician and we are very much satisfied with the service provided and got answered all our questions and also provided recommendations. I definitely recommend the services.
The customer service rep. Patty was very helpful and worked with us through every step of the process of getting our pipes fixed. Without her sending someone out so urgently, we would have had major damage to our home. Highly recommend this company. They are extremely friendly and very knowledgeable
10/10 recommend K.E. Greene! I’ve always had such fantastic experiences using their services. Patti has gone above and beyond to ensure we get taken care of as quickly as possible. She’s responds diligently and is always a pleasure to speak with. She is extremely knowledgeable and helpful. I will never use another company! I also want to thank Jacob Meeks, our service tech. He’s always on time and calls when he’s on the way. Completes thorough inspections and is also very knowledgeable. You can tell that the company takes good care of their employees because it shines through with their customer service. Our AC broke in July the day before my daughter’s birthday party and they were able to get it fixed the morning of the party! Thanks for everything!
We used KC Greene for the shop overhead industrial heater. Not only did the tech troubleshoot the issue but he replaced a filament inside as well. It was getting cold in the shop and we were tired of the gas style heaters. The tech, Patty and Mr Greene did a great job. We had heat in the shop that same day. Pricing was affordable and Patty checked up on the work the following week. Great customer service, professional and knowledgeable Techs. It's spring time and we need an AC service soon before the heat turns up Thanks to the KC Greene Team
As a first time home buyer, I was really worried when I noticed a few different issues going on in my new home. I had a leak in upstairs ceiling and an issue with getting hot water to my shower. I talked the Kennedy on the phone and she was so helpful getting me an appointment when I needed it and ensured to document all my concerns so they were ready to address everything during their visit. Thomas came to my house and checked every one of my concerns thoroughly, and even took the time to teach me ways go check different areas of the house!
Even though the customer service rep Patty was very helpful in getting a technician same day to check my not working water heater. Technician who arrived had no clue on what was wrong with the water heater , made few call and asked what he should do and then told us that there was no water in the gas water heater and pipes were frozen and he cannot do anything. No service but yet took the full payment. I called another service company same day and they came and replaced the gas valve and my water heater is up and running . Very disappointed.
I spoke with Kennedy throughout the process, she was very helpful and patient. Very friendly tone and very reassuring. Jacob came out to do the repair, saw that there was an issue explained the issue and advised me of what to do. Called the office back she said she just got off the phone with Jacob and they were able to work it out to get the repair done today. Great customer service. Many thanks from me and my family.
After having several other companies come out and mess up my duct work KE Greene came out and fixed it right the first time. I found them to be very responsive. Thanks Again!
I would love to recommend them BUT I can't!!! We called them as a recommendation from Navien for our brand new hot water heater. They came out and did "repair" the issue.... if you can count a very simple reprogramming of the hot water heater a repair. The issue I have is they charged $400 to spend a few minutes reprogramming. According to the tech it was extremely simple. They did not replace anything, open anything up, do any sort of repair - since it was not needed... So $400 for a few minutes to reprogram? Really??? Please save your wallet from these people and call someone else. I will call Navien first thing tomorrow to let them know!!! * Correction - it was not "reprogramming" it was simply changing something from the default setting. Addition: After talking to Patty on the phone, I am changing this to 1 star. She was horrible! We asked for Kenny to call us but she told us "Kenny wouldn't talk to someone of our stature".
Our water heater died right before the first major winter storm in 4 years. Patty was super responsive, sending a technician out first thing the following day after a late afternoon call from Rheem, the manufacturer of our water heater, as its chosen contractor. We could not be more pleased by the prompt, courteous and professional service provided by Christian, and Patty's diligent stewardship while we awaited a Fedexed relacement part for a defective valve from Rheem. Our water heater was repaired without a hitch. We highly recommend K.E. Greene! It is a pleasure to deal with people who are great human beings and take pride in attending to their customers' needs. They turned having a broken water into an almost pleasant experience!! Do not hesitate in calling on K.E. Greene!l
This company is not responsive left numerous voice messages they did not call back. I would not recommend this company. Definitely did not com through in a time of need. They were supposed to fix a hot water heater.
These guys are great. Service tech Christian was awesome! He helped me through the process of getting my hot water heater replaced under warranty. The whole process took no more than an hour. I will recommend him to all my family and friends!!!
Let me tell you, the quality of my service was impeccable and Thomas was the absolute best! To give you the full picture I need to start at the beginning. I called Rheem for a warranty repair for my water heater and they initially assigned me the worst company ever, who don’t deserve the publicity of listing their name here. Needless to say I called Rheem back and asked for a “QUALITY” company and was referred to this AMAZING establishment. First off the scheduler/dispatcher Kennedy was the sweetest, most attentive and helpful individual you could have spoken to. She addressed my concerns, spoke to the proficiency and reputation of the business and worked to get me an appointment at the earliest possible date. Fast forward to my appointment day; Thomas the technician showed up and went straight to work! I mean drained the tank obtained the replacement part Rheem sent me and knocked the whole thing out in no time flat. The way the replacement part was installed was even more efficiently done that how the manufacturer had done when I pulled it out of the box!🤯 I can’t tell you how pleased I was with the service other than to say I have a new plumbing and mechanical company to refer EVERYONE to! Thank you to the team at K E Greene Mechanical for taking care of me and my family’s hot water needs. I am Soooo using my dishwasher immediately. And taking a shower! Might never wash another dish by hand again thanks to them!
This was a fantastic service. Fast, efficient, professional and affordable.
This is a great company. I have used their services both at my business and at my home. The owner Kenny is as honest as they come. I would recommend them to anyone!
As always superior service
I would absolutely recommend K.E. Greene Mechanical. We recently remodeled our master bath and K.E. Greene completed all of the new plumbing. They arrived on time, were very professional and completed the work in the time they said it would take. I will be calling them them back for future projects.
I have used KE Greene to install my new Trane hvac system. what a joy to have cool air. the technicians were great. They explained all the details to my husband and impressed him (that is not an easy task lol). We highly recommend them. We also had a gas valve go out on our hot water heater. they gave us their first available appointment and we had hot water again oh and they have also installed a new garbage disposal for me. They are a one stop shop lol. needless to say they will have our business for years to come