Reviews (31)
First time maintenance service. Provider came at the scheduled day and timeframe. It all went well without any surprises. I have a special filter need so told them up front what was nerded, and the tech had it with him. Glad this company was recommended to me.
Jimmy came to check out my system. Quickly found that the power fluctuations the night before scrambled the thermostat. He did not have the correct thermostat in his truck but had one that would at least give me heat for the weekend. Installed it and I was good to go. Matt came in on Monday and quickly put in the new thermostat. A+ super friendly guys who explained everything.
Bought my heater from them & Friday before Christmas needed a service call. I was told without a service contract I was at the back of the line and four were ahead of me. Told maybe Saturday. Nothing by late Saturday so asked about Monday, said it would be 1st thing in the morning. Called for conformation and was told he could but it would cost me time & a half for a call. Is that extortion or is this standard business practices ?
Chris came to replace a thermostat. Was very professional and courteous.
Work was good only waiting for couple of days how it keep going.
Great service would recommend
Excellent and professional customer service on the entire installation of Heating & Air Conditioning units. Additionally, superior follow up repair service
We moved into our first home 3.5 years ago. ACS has come out every 6 months since to do our maintenance and has always been incredibly thorough. I always know things will be left at the highest standards when they pull away. We had a mini split system installed in our outdoor room 1.5 years ago and it has worked like a dream! Grateful to have a company we can trust and rely on.
Jane Peavy - I had surgery and when I came home my air went out. ACS provided us with a portable unit and worked four straight days to put a temporary fix on until they could locate the part they needed. We are very grateful and couldn’t ask for a better company.
Quick service of our broken AC!
Great service and nice people!
Nick serviced my system and repaired my daughter’s and as always did a phenomenal job!
One of my favorite local companies. Quick response by pleasant professionals at a fair price. My go to HVAC company for many years
I highly recommend ACS Heating and Air. They are extremely professional and our tech Samuel was excellent !!! Very patient with my toddler son who was fascinated with the entire scheduled maintenance process. Will recommend to friends and family for sure!!
Great company and staff; responsive to emergency calls; reasonable prices.
I found this company in 2001 after two other vendors were unable to fix my system. Somehow, they managed to keep my system alive and kicking for 19 years. They seem to retain staff as many I saw year after year. I am nowhere near wealthy, so their skillset has been deeply appreciated. My system is not up to environmental codes, so this year I was finally ready and able to invest in a new system. The sales team worked with me to pick the right system for my budget and need. They listened, were respectful and patient. No hard or long sell from Josh, which I very much appreciated. The installers were fabulous. They provided great instructions, were timely and efficient, and their clean-up was spotless. This is a class A company. Diverse too!
I've been using ACS for about 13 years now. I have never had a bad experience. They don't try to oversell you, but do explain your options and the best deal that may work for you. I, mistakenly, had Montcreif come out once. The technician wasn't a bad person, but did say that they would not likely service my unit again as it had run it's course and would be out of compliance next time it needed something. He was trying to get that sale of a new unit rather than help me maintain a still well-operating unit. Well, it needed something today. I called ACS, going back to my old faithful. I had an appointment by 10am same day! My technician, Nick was fantastic!! Courteous, professional, kind and knowledgeable. I got a great price and therefore got the maintenance program for the remainder of the life of the unit. He even was able to detect that a neighborhood mutt had been doing his #1 on my unit threatening the integrity! When I do need a new unit, which won't be too far down the road, ACS will be getting that business. Thank you ACS for hiring excellent techs that truly represent the quality of your company. I also told Nick that I'm proud to support a family-run business during these challenging times (covid). I'm sorry I cheated on you and it will never happen again. LOL.
Josh Pinson and his crew at ACS are excellent in every aspect. They are always very responsive and cordial. They installed a complete HVAC system for us including the smart thermostat and explained everything in detail.I have been a customer of ACS for over 30 years and have never been disappointed. Needless to say we will continue to be a very satisfied consumer of a ACS services.
I am very happy with the professionalism that ACS exhibits in the work they do. Josh and his team have been great!
I was very pleased with ACS from the call for service to the finished job. Aaron took the call & was real pleasant & set me up an appt. This was the 1st place I called & didn't get an answering machine. Matt while enroute to let me know he was on the way. On arrival Matt was professional, courteous, knowledgeable & assured me he would get my AC going again.He promptly trouble shot it & gave me a reasonable price before promptly finishing the repairs. I highly recommend ACS Air conditioning.