Reviews (100)
Arrived early. Promptly fixed the problem and was careful to clean up when he finished.
They came out fast and were very thorough and professional. They broke down different options and explained the differences in a way that we would understand
Called this morning for a non emergent issue - they fit us in this afternoon! Service was top notch from the initial phone call through Jeremy’s service at our home. He took photos and explained what he did, and how to prevent this issue going forward. Very impressed. Will be using Turner for all of our heating/cooling needs going forward. Thank you.
Turner Brothers Heating & Air came to our home the same day we called. They were friendly, professional, knowledgeable, and on time! Very happy with their service and will call again in the future. Highly recommend!
Great service. Kept me updated on information.
Called Turner Brothers first thing this morning... was able to get a same day appointment. Jeremy was awesome and very professional...
Excellent customer service! Very helpful and knowledgeable!
Turner Brothers always does a great job! Frank was my technician today. He was polite, professional, and answered all of my questions with patience. I really appreciated that. Frank did a super job insuring that my ac was working in this very hot weather. Thank you!
ERIC WAS OUR TEC HE DID A WONDERFUL JOB VERY PROFESSIONAL. TURNER BROTHERS HAVE NEVER DISAPOINTED US WHETHER ITS A EMERGENCY CALL OR ROUTINE CHECK FOR THE YEAR OR MAYBE JUST A QUESTION WE MAY HAVE. THANK YOU TURNER BROTHERS FOR YOUR SERVICE!
new to St Marys great AC company couldn’t be happier I will be a returning customer thank you called then again wow what great service this is my AC company Ian so glad I have found a great company like this and all my AC needs
Tyre was an excellent technician and very thorough. He figured out the problem quickly and provided next steps. Great customer service from start to finish. I would definitely recommend this company.
My ac unit had a manufacture problem that was uncommon so it was a challenge finding out what it was. Turner brothers made every effort to find the solution. When one couldn’t figure it out they called on another to help until they were able to find the problem it was nice to see that kind of teamwork & they also apologized for the inconvenience, now that’s professional! Thank you!!!
I can’t even find the words to express how pleased I am with this company. I made a call in the late afternoon that my air was broken and within an hour someone was at my house and made the repair. Frank was awesome.
Turner installed our unit a few years back. The quality of their work is way above average. Kris came out today for regular maintenance. He was very professional & even came early. He even had a bag of dog treats for my 2 babies. (Has their Turner sticker on it so I am sure they do it for every customer with pets). But how nice is that! Love their customer service & friendly technicians. Would definitely recommend them above any other company!
Frank came out and helped us so much! My house was nearly at 80 degrees and he fixed it on the spot. He was great with explaining everything to me so I could better understand what was going on. He was so nice and friendly. Overall great experience. Thank you Frank!!
Got an appointment quickly and they showed up on time while informing me who / when the technician was on the way. Jeremy was friendly, quick and informative.
Frank was prompt & very professional. Answered my questions & explained what he was doing & observing with his guages & checks of my AC equipment. Strongly recommend Turner for your AC needs. Their semi-annual PMS is outstanding.
Devon was excellent explaining the issue and answered my wife and I questions
The only reason I gave them 2 stars is because of the technician was great. They should not be your first choice because the invoice I got was not detailed on the services they rendered at my house also because of that my home warranty would not cover it because it was not itemized.
Great service. Knowledgeable in the field. Questions answered clearly and completely. Completed an install in home. Were complete professionals. Totally satisfied and happy to do business locally.