Reviews (37)
Ben is efficient and describes problem areas clearly. He hss a good eye to design plumbing and arrange is a way that is aesthetically pleasing. I’ve always been impressed with Ben’s work ethic and.
Best dang plumbers under the Savannah Sun
Showed up on time. Very thorough and explained what they found. Installed new filter and very respectfu.
Called on a Thursday (12/29) saying we were without water due to a water leak at our water meter at the road--was told it would be after the 1st of the year until they could send someone out! My family cannot be without water multiple days! Ridiculous! Don't waste your time if it's urgent!
After reading reviews and getting some estimates, we selected TriStar. We are very pleased with everything. Starting with person who answers the phone and sets up the appointments, then Lance (who gave us the estimate) and ending with Trevor and Bubba who came and did the work. Quick, efficient, clean (placing rugs down because it was raining) and quite (surprising since it was duct work) It is also nice to see employees who work well together-they really do have "team!" We had a slight issue with one vent a few days later-they came back quickly and are coming back soon to adjust a few things. Great team, good company. Will be using them again as we do more upgrades/maintenance to our home.
The owner Rachel and employee Amber both hung up in my face and was being rude when I was trying to ask questions. Amber was helpful at first until I spoke to her again and they all were unprofessional and rude for no reason.
Reliable
Had a terrible experience with the technician not being completely honest, they were 3 hours late, and a lot of miscommunication happening. Called the office and spoke to the manager 2 weeks ago and still have no resolution . Had to hire someone else to do the job honestly and professionally. Very disappointed.
I had thought I'd found an honest hvac contractor but somehow a little clogged filter in a shower head ended up costing $440 by the time they finished and I was never told it was going to cost that much until I got a bill in the mail a month later. If you agree to write a 5 star review they'll cut your bill in half but the owner is quick with insults and threats of a lawsuit if you you don't call him back. I've worked with the same electricians, plumbers and carpenters for 12 years and never had even a minor disagreement but I've not been so lucky with hvac contractors. I have a $35,000 quote from Tri-Star for another project so I'm kind of glad this happened now.
Emailed them about setting up an appointment 2 weeks ago and got no response. Called them this week and the lady at the dispatch office took my info and said someone should be calling me shortly.....still waiting on that. If you don't want to conduct business, close your doors. This city seems to mostly full of two types of people when it comes to anything construction related. 1. They want to make a fortune off of one job or either their employees need to go back to school and learn how to bid a job. Or 2. They don't want to work. Imagine what this city would look like if people could actually do their job. Instead your first view of Savannah off of I-16 pretty much sums up what you can expect from contractors here, dilapidated houses in disrepair...Pathetic!!
Josh was an awesome technician!
These guys were my 5th quote to replace my A.C. unit. Their prices were fair and they were professional yet very personable. They educated me on all of the different equipment, they showed me examples and they also really helped me choose the best option for me (since I was on a budget) from what they provided which was NOT their most expensive, which I really appreciated. I was not there for the installation but everything was smooth, they cleaned up and one of the guys even went back to my house to walk me through setting up the WiFi remote thermostat. Lance, in particular, was extremely helpful!
Efficient, knowledgeable, installed Trane Unit! it's so quiet, did a remarkable job!
The best people doing the best work at a great price! They only do what's necessary, and don't play on your ignorance to make more money. The only company to use in Savannah.
Very quick to respond! Friendly staff... Will continue to recommend to friends and family.
Great Company! Employees were very respectful and polite. Fast & Quick service. Trustworthy!!!
I just found out This company has donated an ac unit to be raffled off at the zack norton celebration of life. That simple act of kindness has earn Tri star any future businesses of mine. I haven't seen many companies stepping to help with such generosity and willingness Thank you Tri star! Keep up the good work! Sincerely, A future costumer
This company is hands down the best in the south east. I would not recommend anyone over them they know their stuff and they handle business well. The owner is a very giving man and would give his shirt to anyone in need. Call tri star if you want it done right
Tri-Star is always on point and fast to come check out the HVAC system or plumbing issues as soon as I contact them. Lance, Josh & Tersh are all very nice and professional. Will continue to contact in the future!
Awesome company and very professional. Had problems with my air conditioner and 2 different companies come out and couldnt determine the problem. I called TriStar and Lance came out the same day and showed me the problem and had it fixed within minutes, just in time for the summer heat.