Reviews (100)
Tech was on time, knowledgeable, communicated discrepancies and pricing very quickly, conducted himself very professionally, and was overall pleasant to interact with. Pricing is out of his control, but he did everything he could to get us the best discount and educate us on how to help our system run at peak efficiency to help save money. We have had no hesitation in calling this company with any HVAC needs.
Woody was very friendly, courteous and Knowledgeable. He found the problem with my unit within 10 minutes upon his arrival.
Technician highly knowledgeable. Called Air Therm with the issue, and they were very prompt with getting things handled with my Heating and Air unit. Me and my family very much appreciate the prompt service. Thanks Robert and Colby great job.
Zac was professional, friendly and explained well the possible problem and what he did to try to resolve it.
Tyler was awesome !! He came in and got straight to the problem ..my air was clogged because of the filter !! We even had a good laugh :) …he pulled out the air filter and I thought it was a dead possum or raccoon I almost lost it :) :) :) lol ! But overall he was great !!
A delayed review from December. Had the pleasure working with Wyatt Grant & Zac. They did an amazing job on my air conditioner. They diagnosed and fixed the problem of why it wasn't heating. Also saved me a couple of bucks by getting me on their maintenance plan. Overall they were on time, communicated well, and fix the problem before the Christmas break. Great job and would highly recommend Air Therm because of them.
Doug did a great job of tuning up my system today and answered all of my questions. I highly recommend Air Therm for your HVAC needs. I have been using them since 2022 and will continue to use them.
Came out on a Saturday afternoon to repair my air conditioner! I was very surprised and very pleased.
Tyler was fantastic. I had an issue with my A/C not blowing cold air, and Tyler showed up on time, quickly diagnosed the problem, and got it fixed same day. I've used this company for years now and have always been happy.
I have used this company since 2016. They maintained the system that I had until the one that I had was shot! They replaced my old system at a great price and very quickly! I recommend them to everyone that asks!!!
Air therm is my Go To for our family rental properties and person property. Reasonable cost and very responsive with good communication!
Doug did a great job addressing an error message on our thermostat following a power surge, and he serviced our HVAC unit. Kirsten made sure we got support when we needed it. Thanks!
They check all the right boxes. on time, professional, responsive, courteous, and a great value!
Air Therm replaced both my upstairs and downstairs units a few years ago. I have been using them ever since. They always provide prompt service and their technicians are wonderful. Zac, the technician who came my house this week, went above and beyond to help me. He was very knowledgeable and professional. He explained everything and took the time to answer all of my questions. Outstanding customer service! Thank you, Air Therm!
I was pleasantly surprised that Air Therm was able to send out a technician today! Wyatt and Zack were knowledgeable, friendly and got the system up and running. They also explained the issue and warned about a potential problem that might develop. Great service!
Service was phenomenal. Zac was my technician and I was really pleased with his knowledge & service. Great job!
Amazing service by Bill and Doug (technician). Very responsive and diagnosed and fixed issue within 48 hours. Highly recommend.
We had several issues with our old system including several emergency situations at night and on weekends. My calls were always answered promptly and a service persson called me back within minutes. They arrived when they said they would and resolved the problem. I will not hesitate to recommend AirTherm. They installed our new system in less than a day....all good!
Technicians were available on the same day they were called. I am pleased that they got my system running and was informed that the problem is not resolved. Honest concerning potential repairs.
With both responding in a timely manner and resolving the issue, AirTherm shows outstanding service. Tyler first responded on a Saturday night, and immediately drove out to identify the issue after-hours and offer a temporary solution, while Jerry showed up to a later appointment to resolve the issue in a timely and professional manner, although we had to reschedule due to conflicts on my end. Zac was the technician who followed up with the new appointment and was able to resolve the micro-leak in my AC in no time. AirTherm shows some of the most professional mannerisms and technical skill that I've had the pleasure of witnessing. I highly recommend them to anyone in the area with AC needs.