Reviews (100)
Avid this store, I had a awful experience, bought an item and returned it on the same day, was given a receipt that it was credited back to the card i used. The money was never returned to my card, when I went in 3 weeks later with both receipts I was told to contact my bank, which I did while in the store , and they said the my account never got the refund, I talked to the “owner” he was incredibly rude and combative, I was honestly shocked at the way he talked to me, calling me names and talking to me like a child, telling me to shut up and that he didn’t care and ultimately telling me to get out, saying he didn’t care if I got my money back. Unprofessional, horrible customer service, 0 stars.
Visited for soil but brand and pricing was not available as internet stated. Customer service excellent along with organization and cleanliness was great.
They have everything!! Amazing how much is in that small space. Their knowledge is fantastic!!!
Always support your local Ace hardware!!
I try to shop at this local hardware store in the community, but they hardly have the common things one looks for! 14 gauge solid wire is pretty common, and they don't carry it! They advised me to go to the big box! When they finally go out of business, the owners should not be surprised!
Great for hardware, DYI projects, plants & the like. They have many cute items you wouldn't expect in a hardware store. Staff is friendly & helpful. Shop local!
Every time I've visited this store, the store manager/owner has been incredibly rude. He acts if he doesn't want to be bother with certain people, but extremely friendly with others. There seems to be a bias there. I will not go back.
Helpful and really nice folks.
Very knowledgeable and super helpful.
Had written a negative review in the past. I can say this store has redeemed itself. Purchased a Big Green Egg here and the staff was knowledgeable and very helpful with the purchase. Helped load everything in the car and threw in an extra bag of coals. Have gone back since to get more coal.
I like this place a lot I've been a good bit of money there. They remind me of Ace hardware is from when I was a young man and they've got things that Walmart doesn't have. The people working there are super friendly and knowledgeable and their prices are pretty good as well.I I had to return an item and they took it back without a single problem.
Customer service is great here
I love the customer service and convenience of the location.
Been coming here for couple times but today when I went in I wasn’t even in the first thing they ask me if I’m going to buy something I went to buy a mask I thought one fit all but when I pay it I realized I had a small one I didn’t even left the store they were hiving me attitude. I don’t use the Race card but I will make sure I take my business to another place.
Worst experience ever..Went in to buy 4 screws..The nice salesperson matched them up and sent me on the way..Get home and they don't fit so headed back over walked in the door and told the person what happened they said to go get what we needed..Get back to counter and the most rude guy would not exchange them said we had to bring them to him first..so the person who helped us who came up and verified what we did and the guy wasn't having it..If he needs help paying his bills maybe he should start a go fund me page instead of beating customers out of $3.00..Wish it had negative stars so he could get what he deserved..minus 50 stars
Buy to what you exactly need.
Staff is helpful. Nice selection of items you would need for DIY projects. Wish I had more time to browse.
I was very rudely greeted by an old man that was directing people in the store as if they were animals it was a quite shocking experience to watch.
Great to have a good hardware store in the neighborhood.
Helpful staff. Found what I needed and was in and out quickly.