Reviews (100)
All of the E-Smith staff have been helpful and professional over many years with our HVAC maintenance. Thanks to Damon for troubleshooting our AC problem today.
I called e-smith for a 2nd opinion. My original service provider said I needed a whole new system @ $12,000. The unit is 4.5 years old. e-smith thoroughly checked the system and determined it was just a bad XTV value. Nothing else wrong. I got a service agreement with them (great deal) and they will be back to do the repair. Justin explained everything thoroughly and I felt like I had a good understanding of what was wrong and how to fix it. You can trust these guys!
ESmith H&A does a great job with yearly maintenance for our units
Always in time and helpful when needed. Have used E Smith for 9 years now Very happy with the service
HAT’S OFF to the E Smith company. They are very professional, knowledgeable and on time. The service team were able to detect a faulty wire connecting my Nest thermostat to the HVAC. The Account Manager was very responsive and always promptly answering my emails. I NEVER felt alone during the process of purchase, installation and trouble shooting. Thank you so much!
Always on time and very professional and thorough. If any work needs to be done they take the time to explain it.
We had an exceptional experience with E-Smith for installation of our HVAC system. From the get go, dealing with the sales representative Zach who is extremely knowledgeable, to the installers, Alan and Jason who were very meticulous about their installation. While Alan and Jason were working, we would ask questions about the system and they always took the time to explain the installation process. E-Smith responded with the urgency we expected to address a small adjustment to the system and Robert was able to explain everything regarding the installation. Brooke at the office was also very helpful regarding the financing and was able to answer all of our questions. We were left extremely impressed with E-Smith company. Thank you for your exceptional work ethic and superior customer service….
ESmith was great with everything. Pricing, punctuality, attention to detail. I had my entire HVAC system replaced with zoning included for a split level home; they exceeded my expectations and also provided great financing options.
Cameron our Service Tech did a good job on our AC. He was on time for our appointment, communicated our options, answered our questions and was very professional.
Tommy did a fantastic job on AC maintenance visit. I was compelled to write him a personal check for tip.
We had an air problem and no appt. So nice to come and take care of us. Thank you so very much!!!
Tech was on-time, courteous, and efficient. Been using ESmith for 14+ years, no need to look elsewhere.
Cameron Green went above and beyond. He was very informative and helped me understand the system and how it operates.
Tech was knowledgeable and polite. Same young man as last year and same professional attitude
I needed a new capacitor on my compressor unit on a Saturday morning. I was given a time frame and the technician called to say he was 20 minutes out in the middle of the time frame. He was personable and friendly, confirmed my amateur diagnosis and replaced the capacitor. It was a pleasure to be serviced promptly, professionally, and quickly by such a nice guy!
Service maintenance performed on three HVAC systems. Technician was on time and very professional. I am very pleased with the service provided by E Smith and highly recommend them.
Great company, superior service, excellent employees and they keep their promises.
Great experience with E. Smith on a full HVAC system replacement for our old downstairs unit. Derrick and Jaison did a great job quoting and installing the unit in less than a few hours. Top notch service and expertise!
I recently replaced two HVAC systems in my house. I wanted a company that has been around for a while, was close to me, was familiar to me (I see them around) and had great reviews. I found all of this with E. Smith Heating and AC. I called to get a quote and Zach was able to come later that week. He looked at my current systems and built me up a quote that I thought was very reasonable. He was very responsive to my questions and after I agreed on the system, he got me scheduled for installation in a reasonable about of time. The day of the scheduled install Henry and another person showed up right on time and got right to work. I work from home so I was around during the install. They worked all day and by the end of the day everything was ready except for one thermostat. I was using the existing thermostats and one of them was dead. It was nothing Henry did. I told Henry I would run to Home Depot while they finished cleaning up. Once I got back Henry and I got the new thermostat installed and everything worked. Henry was very patient. Overall I was very happy with the whole process. The new system is nice and should lower my electric bill. The company has followed up about my service plan and today I got a tin of cookies as a Thank You gift. Was not expecting that. Thanks for the great job!!!
Joseph is a very professional technician, thank you for his thoughtful and careful service