Reviews (10)
I've been using Deason's for 30 years. Now that Mr. Deason is no longer involved with the business, there is a decided lack of forthright communication from the company. I was promised a Monday repair after a Friday diagnosis, which was completely understandable and acceptable. Monday came and went. A company rep told me Monday afternoon that it would be Tuesday or Wednesday, which turned into "maybe Thursday or Friday". I called a different company and was told that "yes, we can do that repair, but it takes a week to get the part". Okay, that also made sense and would be acceptable. I therefore surmised that Deason's had to order the part from the very beginning, and that it would take a week. I just wish they would've told me that from the beginning instead of a seeming run-around. The diagnosis, and then the eventual repair, was done quickly. No problem with that. PLEASE COMMUNICATE BETTER!
Very informative visit.
never called back with cost for repair.still no heat upstairs.......
After doing some research me and my wife recently decided to have a Whole Home In-Duct Air Purifier system installed. The tech from Deason's arrived on time, and was very professional and their service was super affordable and was way less than what we anticipating. I would highly recommend this company.
On Sunday the 16th of August we had a small fire in our AC unit in the house. We were able to put it out, cut power to the unt and called Deason's with our issue. On Monday morning Tyrell was here to assess the situation and we needed to a whole new unit. Tyrell was able to provide us with a quote and what our options would be rather quickly. We scheduled our install for Wednesday. Tyrell and his team were here early Wednesday and installed our new AC unit. We are super pleased with the service and professionalism provided by them.
I would highly recommend Deason's Heating & Air. They were very professional and knowledgable. The problem I was experiencing was explained to me in details and they were able to address the issues. The gentlemen put protectors on their shoes and wore their masks. I would definitely use this company again.
Tyrell and his crew are very professional and provide top notch service. I highly recommend them.
Tyrell from Deason Heating & Air was pleasant, quick, on time, and knew what he was doing. Next time I have a problem or need AC maintenance I would gladly use Deason and request Tyrell. The cost was reasonable and I was not pushed or harnessed into buying a new unit.
Technician was professional and timely. Inspected system and provided detailed analysis of what the issues were and what he would do to repair them. I appreciated his honesty and felt the service was a great value for the money. I will use them again and tell me friends and neighbors about them as well.
Tyrell was very thourough and informative. He diagnosed and explained what he found and what he was doing to correct the problem He was very professional and friedly. I would highly recommend their company to anyone with HVAC proplems!