Reviews (41)
Great Customer Service! The technician was upfront, honest and gave great alternatives. Due to that, I putchased the service plan on 2 units for a year. I was recommended by a coworker and they lived up to the hype
Best HVAC Repair business in town! Jerrod Replaced my fan blade, serviced my furnace and repaired my compressor in less than 45 minutes! These guys are the real deal! I look forward to continuing my service agreement.
We've been using their service for over 10 years! Great customer service.
Another HVAC company tried to rip us off and spend 20K on new HVAC units. A neighbor recommended Provillian. These people are outstanding! Our units only needed one small part replaced. Provillian did that in an hour. They have been taking care of the same units ever since. Three years later they are running just fine. Highly recommend Provillian!
Provillian is better than A+++. They are a professional, extremely high quality and efficient company (Owner, office staff. Techs). Over last almost 10 yrs they have repaired old heat units, ac compressor, heat pump upstairs, and thermostats. They have done complete new install with 4Ton Ruud for main and newly finished basement including ductwork/vents/thermostat/dehumification and tied to HEPA house filter, a new heat pump and new Ruud AC for 3rd floor. They have put in new thermostats, converted me to new gas furnace, gas stove and hot water heater. They have cleaned/sanitized 3 floors of ductwork and vents and there had to be over trash bag full of stuff collected from ducts from new wood flooring and carpet install, wood framing, sheetrock, sanding, painting and the years before us. We have kept a Preventive Maintenance Agreement (PMA), it works and they will answer any questions, when I don't know. There is nothing I don't trust them with for the house.👍👍
We are so happy we went with Provillian. In a months time (which has been SO fast compared to other work we have had done on our house) they evaluated our space and were able to install a new system so our sunroom could have heat / air. There were many issues to overcome, but they were solution oriented and so positive! I appreciated their honesty and communication skills. We cannot recommend them enough!
On Sunday, Alex Rowe, owner of Provillian Services, came to my house to check on my heating issues. First of all, It is quite impressive to me that the owner would come to my house and go into my crawl space! He obviously is quite involved in his company. He first checked my thermostat where he found that I had switched the setting from heat to ac. Hate that!! My house was Quite Cold. Alex still went into my crawl space to check the unit and he came out so quickly I thought there was a major problem. Instead, the opposite was true. He said there were no issues with my heating system. I was quite thankful to hear that information. I am equally thankful that he did not come out of my crawl space with a long list of bogus repairs. He could easily have done that and I wouldn’t know the difference. Alex is obviously a man of great integrity and it is an honor and a pleasure to work with him and his company. I would recommend Provilliam Services to anyone, anytime. Oh, he also gave good advice and help about rodent prevention. Walking around your house and looking for openings is the first step, and Alex did that patiently and willingly, and even showed me how to pull apart steel wool so that rodents can eat and die. So again, many thanks to Alex for his honesty and very good advice.
My water heater stopped working on a Friday, friends recommended several HVAC companies, without having any luck , a friend recommended I call Gavin. GAvin was awesome to work with! He delivered as promised! Although, my situation was urgent he fit me into his schedule, always called me to let me know what time he will arrive and showed up on time!! He is very knowledgeable and professional ! Great service! Thank you Gavin & Provillian Services !
That company is best, they service, repair and replace everything for me in my home. Alex is great along with his team.
Thank you for your service Provillian! Your service exceeded our. expectations!!!
True professionals and we will be adding these guys to our Christmas list.
Many homeowners in my community use Provillian Services for our heat/AC maintenance. They are quick to respond, honest, and do great work. My technician Jacobi Hobson was super friendly and knowledgeable, even teaching me things about my heat pump system as he worked. Highly recommend!!
I am very impressed with this company. Alex was very easy to talk with, knows the products well, gave me choices of what units would be best and why he recommended them. Alex and his team showed up at the appointed time. They went above and beyond what I had expected. The last furnace installer put my furnace up on blocks as requested. Alwx and his team not only put them up on blocks but then encased the entire unit in sheet metal so you could not even see the blocks. Alex recommended putting the filter inside the home so it would be easier to change the filter. Shelton did a tremendous job of retro fitting the old duct to accommodate the filter. It truly is a work of art it looks so nice. Unfortunately all this work is behind the vent so nobody will see it. Just the care, level of workmanship was very impressive. They also cleaned up after themselves! Highly recommend!!
Recommended first by my condo neighbors I now understand why most of them use their services. Highly professional and responsive I fully trust them and rely on them . Everyone at Provillian is very courteous and respectful and attentive to our needs . I highly recommend them.
Friendly and courteous. Readily answered my questions and concerns.
I would wholeheartedly recommend Provillian Services. The entire crew is extremely professional and courteous and work quality is top notch.
Excellent timeliness, professionalism and customer service. Absolutely first class. My forever heating and cooling solution!! Thanks Alex!!
Very good seservice.
Hands down one of the best, most professional businesses I’ve used for any service. Alex really wants to make sure you have the best and ensures that the entire system is working on all cylinders. The assistants that call and make the appointments offer supreme customer service.
The foundation of our relationship with the Provillian service team is honesty and transparency. In January of 2006, our heating unit went out and we were desperate to get it fixed. Provillian services came out and found there was nothing wrong with the unit; a trip wire just got loose. They charged the $50 service call and left. They could have claimed something was wrong, charged much more and we would have gladly paid. That kind of honesty you never want to part with. We’ve been clients since then and have watched the company grow as well. Their honesty, professionalism and service excellence has not diminished one bit. We’ve referred them to a number of our friends and they all say the same things about this company.