Reviews (38)
Quick and professional installation of HVAC and water heater. Very helpful and courteous technicians and front office staff.
The office team was courteous and helpful scheduling a technician for the next morning. The tech (Deen) was great! Very thorough and professional. I will be receiving a full recommendation and quote with options to consider. Excellent experience so far.
Professional and on time my technician was Marcus. I really liked the fact that I wasn't focused to do anything that I didn't want to do, option and pictures was my selling point. Thank you service 1st pros for your help
Byron and Ken did a fantastic job. They stuck through unexpected problems our system had and stayed late just to help us out. Felt like family in the house helping us out.
The technician was respectful. Showed me internal mold in the A/C unit. There was no cleaning that is a part of a "tune up". If there was, I didn't see, nor was summoned to view. The downstairs unit has a humidity alert. This was not addressed. I want my money back.
These guys are legit! Switched out my old AC unit for a brand new one in one day! Can’t thank these guys enough
Zach was very professional discussing the system. He was very personable when he spoke. I definitely recommend him to service your home. I was pleased that all components were working properly.
Byron, Chuck, Ken, Josh, etc are ALL great! Very professional and caring! Good Christian people. Highly recommend them!!
I’ve used service first pros twice now to service my two 16 year old units. The technician, Chase, was extremely knowledgeable and fixed all issues/problems we had. I plan to use them again when we replace our units in the future. Highly recommend.
Everything was great until I told a couple of men in my neighborhood what I paid. They said it was way overpriced. Unfortunately as a 67 year old single woman, I feel I was taken advantage of. I usually get several bids, but didn’t this time. I won’t let that happen again! Mary J
Chris was awesome!! Service 1st Pros are great!
Prompt service. Courteous. Answer questions and concerns.
We have always had excellent experiences with SFP. We've had to spend a pretty penny with them, because our AC in our home was apparently installed poorly (not by them), but they have always been very accommodating and been willing to spend time walking us through various options. Beyond their professionalism, they are always willing to talk through major decisions and explain exactly what's going on with a unit.
Byron and Josh have done a fantastic job. They showed me everything that was wrong with my unit and helped me figure out the best plan to get everything fixed. Awesome job guys!!! I am recommending Service First Pros for your hvac needs.
Very professional and helpful team. Chuck and Josh were very thorough and explained everything in detail to me. Very knowledgeable, informed and fair. Thank you Service Pro First for your great service !
Chris was very informative about how the issue for my units would occur. Thank you for the knowledge!
Best place to work for!! I see from the inside exactly how honest everyone here is and how much we care about our customers!
Great service. Chris was very informative.
Byron Davis was our technician. He is a super guy. Took a lot of time explaining things to us. A quality individual.
The service technicians are top notch. We have had several issues with our furnace and Josh and his team stepped up and solved the problem. Our furnace installation was quick and efficient. Thank you