Reviews (100)
The best A/C guys in Miami!!!
I always go to Tru Cool because they respond right away and solve my issues on the spot. The servicemen are friendly and very accommodating. They are also upfront and transparent with their pricing.
Great installation and very quick follow up service for any issues or trouble shooting.
Always great service.
Robert at True Cool has been keeping my aging unit alive long past its expected lifespan for the last 3-4 years through twice yearly service calls and quick responses when I’ve had emergencies. It’s like having a friend rather than a vendor. Good use of text messages to confirm appt. And to keep me posted on when he will arrive. I can’t recommend him highly enough.
Robert was a great technician. The service was great. They came on time, did the job quickly, and fixed the air conditioner. I would recommend there service and will continue to use them in the future.
Fabulous customer service
Great service, professional employees and always available to help u with any A/c problems
Robert was on time, professional and very knowledgeable.
Robert is a true professional and knows what he is doing. Terry the owner try's to help you and get the service completed as quick as possible especially if you have an emergency
True Cool was recommended to me by trusted friends, and their confidence has not been misplaced. Costs are clear upfront with no surprises. This is a family business, and you know whom you are dealing with. They arrive when you expect them, and patiently fulfill all the requirements of fussy condominium management. I have no reason to call anyone else. My recent problem was quickly and accurately diagnosed as a failure in a dedicated circuit breaker. Once that was replaced by an electrician, True Cool rechecked the AC unit per my service contract. The unit is up and running well.
Great Service,Always on time,Always professional
Absolutely, unequivocally the best, most professional, polite, knowledgeable company. I highly recommend them!
Súper professional, trustworthy, and responsive. Recommend highly
My elderly mother’s a/c stopped working. Robert from True cool a/c came out, he said someone had turned off the inside breaker. Fixed the problem, reprogrammed the thermostat and explained to my mother how to use it. He did not charge her anything for the visit. Very rare nowadays get have an honest technician like Robert.thank you very much.
As always, True Cool was quick, friendly, efficient, and professional. We have been with them for 20 or so years. You don’t stay with someone that long if they don’t do right by you! They are, and have always been, great for us.
Always willing to help and solve any issues that come up.
For three years since installing our AC, they've been responsive and provided great support when we have issues. They also provide us regular preventive service which has been helpful. Robert & Corey are really good.
Corey and his crew were professional, courteous, and fast. They are always responsive and explain what they are doing, projected costs, and the time it will take them. I am always pleased with True Cool
Everything about this company was excellent from the helpful person that made my appointment to the very professional technician that showed up right on time.