Reviews (64)
The repair person was on time, cordial, fair value for the repair. I’d use them again.
Excellent as always!
Amazing service!! Thank you for coming to my rescue! It was a few miserable days without AC! Very professional and reliable, my AC was fixed very quick!
The most amazing experience! They were so quick and knowledgeable! My a/c was fixed super fast, and my technician Hunter was so nice! Thank you !!!
Dry professional
Albert was amazing, and did a fantastic job.
Knowledgeable and friendly. Was able to get things running smoothly.
bon service
I contacted them, Margi was very helpful and they responded quickly to come over & resolve issue. Most important, they were honest and ethical with there diagnosis. Definitely recommend!!
Very good service
just an inspection to state that we needed a new A/C unit
Professional, curious, and prompt, service. We highly recommend Natal.
Samantha. Thank you for sending Albert to assess the air conditioning issue. The manufacturer made a mistake. The unit was stamped to use a 20 inch wide air filter right the slot would only accommodate a 19 1/2 inch wide air filter. That size air filter is not made commercially. It can only be obtained by custom made. Albert was able to widen the slot forcefully and the 20 inch air filter will now fit. Even though the 20 inch air filter is technically 19 3/4 inch wide. It still would not fit unless Albert readjusted the unit . Albert took some pictures and was going to show them to you so you could let the manufacturer know of their mistake. MICHAEL BRADLEY.
Technician was excellent. Clearly explained what he did and answered all questions.
Albert was my technician. He is great and very knowledgeable. I trusted everything he was telling me. My unit is 12 years old which they tell installed. It still hanging in there and most importantly. I have air now. I would not go to anyone else only Natal.
Have used Natal for many years and they have always been prompt and efficient.
The office was extremely helpful, and Albert is an excellent technician. Recommend highly!
I have been using Natal Air Conditioning for several years. Albert has been the on-site Tech; always professional, courteous and knowledgeable. I appreciate having the same Tech come to my home as that is how you build a solid working relationship. At the office, Samantha is my go-to person. She too has the same professional and courteous demeanor I look for. Kudos to Albert and Samantha for providing me such awesome customer service! Many thanks, truly appreciated!
Do not purchase an air conditioning unit from this company unless you plan on finding someone else to service it. They do not stand behind their product. it’s such an easy thing to remedy. Affiliate yourself with an emergency air conditioner company that services on nights and weekends. For people with health issues air conditioning isn’t a luxury it’s a necessity.
Great company. Excellent service