Reviews (100)
We were visited by Tony F and James R. They did a great job inspecting the house. There's was a refreshing and different approach. Besides taking a technical assessment, Tony and James took time to understand how my family inhabits the house and made some suggestions about how to bring down our bill and properly care for our system.
Jose delivered an excellent service for our A/C today.
Jose was an absolute joy to work with! He knows his stuff and he was extremely thorough while working on our 2 units. I hope I can request him back anytime we need assistance.
Always prompt and professional. Keeps me informed of all aspects
Living in South Florida, we NEED working air conditioning. Whenever we have a problem with our unit, Ferrara is quick to respond. They always try to work with us and help us out whenever they can... everyone is great, especially Jose!
!st Class Experience. Highly recommend this company
Wonderful experience. Explained work being done, was on time and very professional.
James R was a very knowledgeable technician and very quick at finding the issue fast and resolving it in a clean, organized and efficient way. He answered all my questions with ease so I could understand which is always helpful. Thank you!
Today James came and was on the property within an hour after I called him he was very professional explained everything even when he broke the bad news that I need an entirely new air conditioning unit Jose was wonderful--professional timely and answered all my questions---he showed me the photos of my units on the roof from both of my houses....also great value and I signed up for a second maintenance visit in 6 months And in June I needed a new AC unit and they were there to install elois and Eric were wonderful Tony the owner even came on site and they also performed maintenance on my other air conditioner as well they explains everything we're very neat and efficient and definitely experienced and know what they are doing I have actually recommended Ferrara air to a neighbor
Our technician was Elois.m, and he was fantastic. Knowledgeable, friendly, and fast! I highly recommend you call Ferrari’s, and I hope you get Elois.
Although I left a message after hours and did not expect a call back until the following morning, I received a call to schedule a service visit to address our lack of air conditioning within an hour. The required parts for the compressor replacement were available and we are enjoying our AC once again! Thanks Ferrara Air- you have a great team!
This place is always the best. They have experienced technicians, arrive quickly and have great communication. I've used them for years and the continue to do so.
A terrific experience with Ferrara. From the initial call with Shadia, to the follow up messaging to the professional and great work completed by James, everything was top notch. I’d highly recommend them.
I got a notification that the technician was on his way. Tony arrived early, he is a professional guy, very thorough explaining my questions with clear, easy to understand information and drawing his explanation on a piece of paper. He did an on-site inspection and provided a down to earth recommendation. Definitely I recommend Ferrara’s A/C service and if needed I’ll use them again. Thumbs up to Tony & Ferrara’s A/C company!
Tony is a great guy! This company is fantastic!! Elois & Eric did a great job. thank you
Jose was very polite and professional. He took pride in his work and would recommend him.
I called today at 8am as my AC was not blowing cold air. By 11:30, Eric was at my door and up on the roof! He was pleasant and professional. The issue turned out to be something electrical so I would have to get an electrician. The voltage needed to start the unit was not being delivered. Eric suggested that he try again. Miraculously, the ac starting blowing cold air! Eric humbly said he didn't do anything other then recheck the voltage. I am thoroughly impressed with Ferrera's professionalism and staff. Always have a good feeling when dealing with them!
Jose B and the entire Ferrari’s team are true professionals and deliver excellent customer service. We had tried several companies with disappointing results until we found Ferrari’s Air. Truly the very best you can get.
Jose did an excellent job today! He went above and beyond to make sure a vlogged drain line was cleared and replaced a capacity that was going to be a problem over the heavy summer usage months. Very pleased with his service which exceeded expectations!
Tony responded quickly when our AC showed signs of an issue. Erik responded the next day and did a great job with the repair. Easy peasy.