Reviews (50)
Great service!!!!
I have used their AC repair, maintenance and cleaning services from Comfactor for both my home and business, and they have exceeded my expectations every time. Their team of professionals are knowledgeable and efficient, taking the time to thoroughly clean and maintain my AC units and those of my clients. They have always arrived on time and completed the job quickly, leaving my homes and businesses with cool, clean air. Comfactor Air's customer service is also exceptional. They are always responsive and friendly, answering any questions I have and providing me with helpful tips for keeping my AC units in top shape. Overall, I highly recommend Comfactor Air for anyone in need of AC maintenance and cleaning services. They are a top-notch company that truly cares about their customers and their satisfaction. Thank you, Comfactor Air, for your outstanding service!
Super responsive and profesional!
Responsive, excellent communication and customer service. Would definitely use again.
Great service. Our unit went out Sunday night, called first thing Monday morning had an appointment by Monday afternoon. Unit was up and running in less than 30 minutes
Job was done well and fast. Technician was polite, friendly, very helpful and knows the business. Definitely will use them again! I used them again this last week, great, professional as always!
As a property manager I have been doing business with them for more over 13 years, excellent A+ service, excellent prices, very honest people, professional & responsables,
Luis and his team have done a stellar job like I have never seen before. Very quick, very efficient, very professional and best price. I highly recommend
This is a company I would highly recommend. The technicians were very professional and their pricing was very competitive and fair. They went the extra mile with my HVAC system.
Contactor AC answered all of questions and concerns. They sent me additional quotes as requested. I highly recommend for AC installation or maintenance.
Great work at reasonable prices!
The experience with Comfactor started off well. We purchased a brand new AC unit from them a few years ago and hired them to perform semi annual maintenance on the unit. As time went by, we noticed a pattern. Things would start going wrong with the unit every time the owner Luis performed the maintenance. The other AC techs, like Ramon, were great. Most recently, the unit (3 years old) stopped working and needed service. Luis came out, and "fixed" the unit. It stopped working a day later. We became suspicious, so we hired another company to take a look and give us a second opinion. The tech who came out informed us that the last person to service the unit overloaded the system with freon, which caused the compressor to break! $1000 to fix the compressor. We got another opinion, and they gave us the same information. We called Luis, and he denied overloading the system with freon, and YES, the compressor was broken. He was nice enough to "only" charge us $700 for the new compressor. Again, this is a 3 year old AC unit. We decided to let him replace the compressor because his price was the cheapest, but we will not be doing business with them again. Luis will likely post some kind of excuse, but everyone knows that the compressor on a 3 year old unit is not supposed to break. Buyer beware. Don't let him touch your unit. Ask for Ramon or one of the other techs.
The Best Service !
Great service
Excellent job Comfactor! Had another company claim i needed to replace my evaporator coil, Luis sent one of his techs and immediately resolved without having to replace anything at a third of the cost. Definitely recommend, honest, professional and quick! thank you!
een with this company for five years since the lady who sold me the house used this company to install a brand new a/c unit. The first issue was when I lived in my new home for 3 days and the a/c unit caused a leak and made a huge hole in my ceiling. They came in and somewhat fixed it but wouldn’t repaired my ceiling. Over the years the same part they replaced kept breaking causing my a/c to just blow hot air. Today the same issue happened today and they just replaced the same part four month ago. I only stayed with this company since the part is under warranty but at this point I’m done with this company.
I had 3 other companies diagnose my AC problem with no success and their communication was so bad. I searched for another company and found Comfactor Air. Luis came the same day, which was a Monday, and I decided to put in a new unit, since mine was already 22 yrs old. His team installed it on Wednesday. They found other problems with my system that they corrected with no extra charge. Great people, excellent job, great price!! I liked this company so much that I signed up for their maintenance program, which is only $180 a year! They will flush out and service the system every so many months and let you know when it is time for them to come so I don't have to worry about anything. I'm so glad I found them because, living in South Florida, the AC is an important item.
They did a great job on time, polite, respectful & in several hours it was done. they didn’t leave a big mess & cleaned up after themselves
Competitive pricing and good work team.
Comfactor Team: Thanks for the great job you guys did installing a new Central AC unit in my home, Im very happy with the new AC System performance and the on site install. No wonder why Comfactor is so successful, with the quality of service techs and installers they have they couldn’t fail. The guys were great, worked hard, and complete on time and schedule a fully professional install and a nicely done job. Congrats !